agex-inc / support.requests

Shared repository to collect bug reports and new feature requests
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New Support Request #229

Closed altemeier closed 4 years ago

altemeier commented 4 years ago

Report

Timestamp

5/1/2020 11:48:38

Email Address

sarah@agex.io

How severe is this issue?

MODERATE: should fix, but don't block next release

What was the email (or phone number) for the account you were using?

sarah@agex.io

What part of the system needs work?

Herd

What device were you using?

iPhone

What actually happened?

The pre-approved buyer wasn't recognized and it said No Buyer Found. Blake and Basil also tried but Pabrotay appeared for them.

Were you using a "native" or "web" app?

Native (downloaded from a store)

What were you generally trying to do?

Put through a sale

What actions did you take to try to make that happen?

Went to enter in the pre-approved buyer (Pabrotay Welco)

In what screen/page did you find the bug?

Auction Details

What version of the app were you using?

2.21 (161)

What environment were you working in?

PRODUCTION

If you have any screenshots or recordings of the issue, please add the link(s) here.

https://docs.google.com/document/d/1DpGwVPLRKn5UYSATHzyGflzbTb_EcxwP-4u_l0f8Nq8/edit

Is this a bug or a new feature request?

Bug (something unexpected is happening)

eharo2 commented 4 years ago

Not an actual issue. The problem was related to User settings in ADMIN