agex-inc / support.requests

Shared repository to collect bug reports and new feature requests
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Improve user log in feedback when out of service #360

Open altemeier opened 4 years ago

altemeier commented 4 years ago

Report

Email Address

basil@agex.io

What version of the app were you using?

v2.27 (189) 40f210d

In what screen/page did you find the bug?

When trying to open the app

What device were you using?

iPhone

What actually happened?

When August tried to login his app would not do so and close.

Timestamp

9/8/2020 9:35:01

What was the email (or phone number) for the account you were using?

ah@horstmanncattleco.com

What actions did you take to try to make that happen?

They tried to login

How severe is this issue?

MODERATE: should fix, but don't block next release

Is this a bug or a new feature request?

Bug (something unexpected is happening)

Were you using a "native" or "web" app?

Native (downloaded from a store)

What part of the system needs work?

Herd

What were you generally trying to do?

The app closed when August was out of service and trying to "login."

What environment were you working in?

PRODUCTION

altemeier commented 4 years ago

Not sure what the behavior is for Android so adding the Android label for now