When going to a "new ticket page", the template is directly in the description, based on the default tracker displayed by Redmine instance.
However, if we select another tracker for this ticket, the description is not updated so we need to click on "revert" then chose the good template (the default actually).
Would it be posible to revert and apply new template when changing the tracker on ticket creation?
Update the description with default template according to the tracker.
Actual Results
No change when changing the tracker.
We can see that if we set a void title to the ticket, the page reloads with an error and the default template of the default tracker is well applied.
Workaround
Manually revert and select another template (even if it is already the default).
Description
When going to a "new ticket page", the template is directly in the description, based on the default tracker displayed by Redmine instance. However, if we select another tracker for this ticket, the description is not updated so we need to click on "revert" then chose the good template (the default actually).
Would it be posible to revert and apply new template when changing the tracker on ticket creation?
Environment
Environment: Redmine version 4.1.1.stable Ruby version 2.6.2-p47 (2019-03-13) [x86_64-linux] Rails version 5.2.4.2 Environment production Database adapter PostgreSQL Mailer queue ActiveJob::QueueAdapters::AsyncAdapter Mailer delivery smtp SCM: Subversion 1.9.5 Mercurial 4.0 Bazaar 2.8.0 Git 2.11.0 Filesystem
GitMirror 2.11.0 Redmine plugins: easy_baseline 1.4 easy_gantt 1.12 easy_gantt_pro 1.10 redmine_agile 1.6.0 redmine_checklists 3.1.18 redmine_git_mirror 0.8.0 redmine_issue_dynamic_edit 0.7.0 redmine_issue_view_columns 1.0.1 redmine_shortcuts 0.3.1
Visual Proof / Screenshot
Expected Results
Update the description with default template according to the tracker.
Actual Results
No change when changing the tracker. We can see that if we set a void title to the ticket, the page reloads with an error and the default template of the default tracker is well applied.
Workaround
Manually revert and select another template (even if it is already the default).
Thx!