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agileware / wp-civicrm-ux

WordPress CiviCRM UX - User Experience enhancements
GNU General Public License v2.0
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Thermometer stalled #3

Closed CoreyBurger closed 2 years ago

CoreyBurger commented 3 years ago

The thermometer for a campaign has stalled at a value, despite several more completed transactions.

CiviCRM 5.29.1 on Wordress 5.5

CoreyBurger commented 3 years ago

I did some more digging and it looks like it stalled right before a contribution that created a new contact, so it is possible that there is some sort of issue with that.

Further, the following work correctly: [ux_campaign_honour_listing id=8 display-amount=true] or [ux_campaign_honour_listing id=8 display-amount=false]

However, both [ux_campaign_total_raised id=8] and [ux_campaign_number_contributions id=8] both don't show the correct value or correct number of contributions.

agileware-justin commented 3 years ago

@CoreyBurger sorry, no idea how to solve this one - would require debugging on your site to find out exactly what is going on here.

CoreyBurger commented 3 years ago

Happy to debug, but not certain how to start

agileware-justin commented 3 years ago

@CoreyBurger Can you set up a sandbox WP + CiviCRM site with just test data, that can replicate the problem? If so, then archive and provide a download link so we can check it out.

CoreyBurger commented 3 years ago

Will do. Might be a week or so to get it done.

agileware-justin commented 3 years ago

@CoreyBurger no rush

agileware-justin commented 2 years ago

Issue queue clean-up, closing old issue