The addon does not work for me

[Maverick1435]

Hello. I am having trouble getting the addon to work. When I install it, nothing happens. I've tried looking in the navigation settings and used different sounds, and still nothing. I am using NVDA version 2020.4 which is a compatible version for the addon, so I believe that shouldn't be an issue. I also noticed that the addon does not create a shortcut to turn the sounds on and off. Any help to fix this issue would be greatly appreciated. Thanks in advanced

[ahmedthebest31]

Actually I don't know what's causing the problem

I'm actually using the same version you're using now

If you get an error message, tell me about it. This will be a good helper to find out what the problem is and how to solve it

First, we can try solutions for general problems that occur with all add-ons

Such as:

Delete it completely, restart nvda, then install it again

Try to download it from github this time instead of the add-on store

Because the nvda addon store has many problems currently and this may be the reason for the problem

Try these solutions and let me know the what's happend.

[Maverick1435]

I've tried all that you have mentioned, but I still was not able to get it to work. I have pulled this though from my NVDA log, if that helps. ERROR - globalPluginHandler.initialize (08:24:28.478) - MainThread (18224): Error initializing global plugin <class 'globalPlugins.NavigationSounds.GlobalPlugin'> Traceback (most recent call last): File "globalPluginHandler.pyc", line 33, in initialize File "C:\Users\MyUser\AppData\Roaming\nvda\addons\navSounds\globalPlugins\NavigationSounds__init.py", line 89, in init__ old = speech.speech.getPropertiesSpeech AttributeError: module 'speech' has no attribute 'speech'