Unable to setup, python error in splunk

[lazyfai]

Splunk version 7.2.6 Install TA-dmarc version 3.5.1 Once click on setup, it shows error page, and in splunk web_service.log: 2019-04-21 21:44:22,920 INFO [5cbc73b68b7f8f087dbe50] error:323 - GET /en-US/manager/TA-dmarc-3.5.1/apps/local/TA-dmarc-3.5.1/setup 127.0.0.1 8065 2019-04-21 21:44:22,920 INFO [5cbc73b68b7f8f087dbe50] error:324 - 500 Internal Server Error The server encountered an unexpected condition which prevented it from fulfilling the request. 2019-04-21 21:44:22,921 ERROR [5cbc73b68b7f8f087dbe50] error:325 - Traceback (most recent call last): File "/opt/splunk/lib/python2.7/site-packages/cherrypy/_cprequest.py", line 606, in respond cherrypy.response.body = self.handler() File "/opt/splunk/lib/python2.7/site-packages/splunk/appserver/mrsparkle/lib/htmlinjectiontoolfactory.py", line 72, in wrapper resp = handler(*args, kwargs) File "/opt/splunk/lib/python2.7/site-packages/cherrypy/_cpdispatch.py", line 25, in call return self.callable(self.args, self.kwargs) File "/opt/splunk/lib/python2.7/site-packages/splunk/appserver/mrsparkle/lib/routes.py", line 366, in default return route.target(self, kw) File "<string>", line 1, in <lambda> File "/opt/splunk/lib/python2.7/site-packages/splunk/appserver/mrsparkle/lib/decorators.py", line 38, in rundecs return fn(a, kw) File "<string>", line 1, in <lambda> File "/opt/splunk/lib/python2.7/site-packages/splunk/appserver/mrsparkle/lib/decorators.py", line 119, in check return fn(self, *a, kw) File "<string>", line 1, in <lambda> File "/opt/splunk/lib/python2.7/site-packages/splunk/appserver/mrsparkle/lib/decorators.py", line 167, in validate_ip return fn(self, *a, *kw) File "<string>", line 1, in <lambda> File "/opt/splunk/lib/python2.7/site-packages/splunk/appserver/mrsparkle/lib/decorators.py", line 335, in preform_sso_check return fn(self, a, kw) File "<string>", line 1, in <lambda> File "/opt/splunk/lib/python2.7/site-packages/splunk/appserver/mrsparkle/lib/decorators.py", line 374, in check_login return fn(self, *a, kw) File "<string>", line 1, in <lambda> File "/opt/splunk/lib/python2.7/site-packages/splunk/appserver/mrsparkle/lib/decorators.py", line 394, in handle_exceptions return fn(self, *a, *kw) File "<string>", line 1, in <lambda> File "/opt/splunk/lib/python2.7/site-packages/splunk/appserver/mrsparkle/lib/decorators.py", line 449, in apply_cache_headers response = fn(self, a, kw) File "/opt/splunk/lib/python2.7/site-packages/splunk/appserver/mrsparkle/controllers/admin.py", line 1715, in listEntities app_name = eai_acl.get('app') AttributeError: 'NoneType' object has no attribute 'get'

[geekusa]

I had this problem too. I downloaded the repo as a zip and unpacked it. The top level folder was called "TA-dmarc-master", by renaming the folder to "TA-dmarc" the setup page then worked without error.

[DBorGe]

I've tried your solution @geekusa but either way, it doesn't work. I've tried the last TA-addon version with splunk 8.0.5 and 7.2.6 and nothing. @lazyfai did you managed to make it work?

@aholzel can you help me here?

2020-08-20 09:19:23,237 ERROR [5f3e320a2020f4f094860] error:325 - Traceback (most recent call last): File "C:\Program Files\Splunk\Python-2.7\Lib\site-packages\cherrypy\_cprequest.py", line 606, in respond cherrypy.response.body = self.handler() File "C:\Program Files\Splunk\Python-2.7\Lib\site-packages\splunk\appserver\mrsparkle\lib\htmlinjectiontoolfactory.py", line 72, in wrapper resp = handler(*args, **kwargs) File "C:\Program Files\Splunk\Python-2.7\Lib\site-packages\cherrypy\_cpdispatch.py", line 25, in __call__ return self.callable(*self.args, **self.kwargs) File "C:\Program Files\Splunk\Python-2.7\Lib\site-packages\splunk\appserver\mrsparkle\lib\routes.py", line 366, in default return route.target(self, **kw) File "<string>", line 1, in <lambda> File "C:\Program Files\Splunk\Python-2.7\Lib\site-packages\splunk\appserver\mrsparkle\lib\decorators.py", line 38, in rundecs return fn(*a, **kw) File "<string>", line 1, in <lambda> File "C:\Program Files\Splunk\Python-2.7\Lib\site-packages\splunk\appserver\mrsparkle\lib\decorators.py", line 119, in check return fn(self, *a, **kw) File "<string>", line 1, in <lambda> File "C:\Program Files\Splunk\Python-2.7\Lib\site-packages\splunk\appserver\mrsparkle\lib\decorators.py", line 167, in validate_ip return fn(self, *a, **kw) File "<string>", line 1, in <lambda> File "C:\Program Files\Splunk\Python-2.7\Lib\site-packages\splunk\appserver\mrsparkle\lib\decorators.py", line 335, in preform_sso_check return fn(self, *a, **kw) File "<string>", line 1, in <lambda> File "C:\Program Files\Splunk\Python-2.7\Lib\site-packages\splunk\appserver\mrsparkle\lib\decorators.py", line 374, in check_login return fn(self, *a, **kw) File "<string>", line 1, in <lambda> File "C:\Program Files\Splunk\Python-2.7\Lib\site-packages\splunk\appserver\mrsparkle\lib\decorators.py", line 394, in handle_exceptions return fn(self, *a, **kw) File "<string>", line 1, in <lambda> File "C:\Program Files\Splunk\Python-2.7\Lib\site-packages\splunk\appserver\mrsparkle\lib\decorators.py", line 449, in apply_cache_headers response = fn(self, *a, **kw) File "C:\Program Files\Splunk\Python-2.7\Lib\site-packages\splunk\appserver\mrsparkle\controllers\admin.py", line 1715, in listEntities app_name = eai_acl.get('app') AttributeError: 'NoneType' object has no attribute 'get'

[aholzel]

@DBorGe I think it is a problem with the windows python version. In theory it should have the same options as the linux version but hey that is the theory..... what windows version are you using, many I can spin up a system and check to see if I can reproduce your problems.