2 8 Principle, How to make Outcomes over Output?

[aikin]

Questions

• what? why? how?
• what's the difference between business value and outcome?

Refs

• https://martinfowler.com/bliki/OutcomeOverOutput.html
• https://www.valuize.co/customer-outcomes-and-value/

[aikin]

Outcome: The end result or effect of an action or event. For example, if you plant a tree, the outcome is the grown tree providing shade and fruit.

Output: The immediate product or result of an activity or process. For example, if you bake a cake, the output is the finished cake itself.

Analogies for Clarity Think of a farmer growing crops. The output is the harvested crops, while the outcome is the food and economic benefits that result from selling and consuming those crops.

Outcome: If you are building a bridge, the outcome is the improved connectivity and economic benefits that the bridge provides to the community. Output: The output is the physical bridge itself, the construction materials used, and the number of labor hours spent.

Outcome: Often qualitative and harder to measure directly. Output: Quantitative and easier to measure.