Can't open wallet on MacOS

[erik-iglikov]

Mac .dmg application isn't openning at all on MacOS Mojave 10.14. First time you run it, application jumps for some time in the tray, show message about installation being from unverified third-party from GitHub, we click open, the app icon in tray then dissapear. Next time we try to open it, it doesn't do anything.

Things that we've tried:

• reinstall app
• delete app and ./aion folder and reinstall app
• go to Security and Privacy and set app installation from App Store and third parties

[johnnymatthews]

Things we could try:

1. Open the wallet via the terminal by running open /Applications/AionWallet.app.
2. Create a completely new account and install the wallet in there.
3. Validate the .dmg by downloading the .sha1 file and running sha1sum -c ~/Downloads/AionWallet.dmg.sha1.
4. Open the Mac in Safe Mode:
   • Reboot the mac
   • Hold down the shift key when you see the Apple Logo
5. Double check that Java is installed correctly by running java --version from a terminal.

During any attempt it might be an idea to monitor the log by running tail -f ~/.aion/log from a terminal.

[AionMiner]

I'm running the wallet without issues on Mojave 10.14

AionWallet.dmg 4b7095895916c86082d982332e70ce60dd2935ae

Additionally no Java JDK was installed (jre-10.0.2.jre is within ~./aion)

java --version returns No Java runtime present, requesting install.

Out of curiosity I deleted the wallet app and folders, installed Java SDK 11.0.1+13-LTS and reinstalled the app. Launched without issues.

However jre-10.0.2 is again extracted to ~./aion

I see in launcher grep is specific:

if [ ! -f ${JAVA_CMD} ] || [ $(${JAVA_CMD} -version 2>&1 | grep "10.0.2" | wc -l) -lt 1 ]
 then
  mkdir -p ${JAVA_INSTALL}
   tar -xzf jre-10.0.2.tar.gz -C ${STORAGE_DIR}
fi

Now, if I remove the jre-10.0.2 folder from ~./aion and edit the launcher file to just:

#!/bin/bash -il

open -a AionWallet

Assuming this would utilize Java 11.0.1, I get the bouncy Aion icon in tray then exit.

Console logs Error: spooky magic for /Applications/AionWallet.app/Contents/MacOS/AionWalletLauncher (622F2123)

/System/Library/PrivateFrameworks/TCC.framework/Versions/A/Resources/tccd

Subsystem: com.apple.TCC Category: access

[qoire]

Update on this:

We found the main issue (atleast for this case) to be that the lack of a pre-existing npm installation would cause the installer to fail. https://github.com/aionnetwork/Desktop-Wallet/pull/184 describes the fix. @centrys-otniel @centrys-cristian-ilca, can we test this on a mac environment in the same circumstances (clean, no software installs of any kind), to verify.

[theotniel]

Hi @qoire we included a portable npm in the install kit. However it is archived and if the extraction fails, that will probably cause the issue to fail. I'll test on Monday

[theotniel]

Follow-up - it looks like the issue is most likely the compatibility of the portable node or in some extreme case, there is no tar utility to unpack the node archive

[qoire]

This should be no longer an issue since node is no longer packaged as part of the our distribution