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aionnetwork / Desktop-Wallet

⛔️ DEPRECATED A native Desktop Wallet client for AION on Windows/Mac/Linux
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Can't access my AION wallet #244

Closed siphon11 closed 5 years ago

siphon11 commented 5 years ago

Hello, I had and issue. Malwarebytes quarantined my AION wallet as Trojan. I released the quarantine but have now difficulties accessing my account and I didn't try for months, a year. All I have saved when creating this wallet is my backup phrase, my public address and a password. It seems that I didn't get my private key either. How to possibly recover my wallet? Thanks

johnnymatthews commented 5 years ago

Absolutely! Just click Add Account in the Desktop Wallet, and enter your backup phrase into the top field. Take a look at Recovering from Seed in the docs.

siphon11 commented 5 years ago

Thanks. It worked well until saving the account. It friezed Linux and I had to reboot. Now when I re-open the wallet, I don't have the "Add Account" choice but the "Unlock" choice instead. Then it do not recognize my 12 backup words.  I'm stuck!! :(   -----Original Message----- From: "John" [notifications@github.com] Date: 03/06/2019 22:04 To: "aionnetwork/Desktop-Wallet" Desktop-Wallet@noreply.github.com CC: "siphon11" flavia11@excite.com, "Author" author@noreply.github.com Subject: Re: [aionnetwork/Desktop-Wallet] Can't access my AION wallet (#244)

Absolutely! Just click Add Account in the Desktop Wallet, and enter your backup phrase into the top field. Take a look at Recovering from Seed in the docs.— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub, or mute the thread.  

johnnymatthews commented 5 years ago

No problem. When the wallet asks for your password, it means the password you entered along with your backup phrase.

screen shot 2019-03-06 at 4 25 34 pm

Whatever you put into the 2nd field is your password.

If that doesn't work, or you've forgotten what you set the password to, do the following:

  1. Move the wallet storage: mv ~/.aion ~/.aion-old
  2. Reopen the wallet.
  3. Enter your backup phrase and enter a password.

If that doesn't work, there may be something wrong with your Desktop Wallet installation. Re-download the latest wallet from the Releases Page and try all this again. While your at it, write your backup phrase on a piece of paper, if you haven't already.

siphon11 commented 5 years ago

Thank you. Would you be kind enough to mention which file I should download for my Linux Mint machine? That would be helpful and save me a lot of trouble. Sorry for being so dumb. AionWallet.v1.2.2.c778a2c.dmg AionWallet.v1.2.2.c778a2c.dmg.sha1sum AionWalletSetup.v1.2.2.1460425.exe AionWalletSetup.v1.2.2.1460425.exe.sha1sum aion_ui-v1.2.2.0329ff5.zip aion_ui-v1.2.2.0329ff5.zip.sha1sum Source code (zip) Source code (tar.gz)

johnnymatthews commented 5 years ago

So you'll want the aion_ui-v1.2.2.0329ff5.zip file. Checkout the docs for how to install it: https://docs.aion.network/docs/install-the-aion-desktop-wallet#section-linux

siphon11 commented 5 years ago

Done, thank you :) I succeed to import my wallet with my coins on it just by typing the password, no need for the backup phrase, that on a new computer. I guess it's normal! I created a second account my mistake but I don't know how to remove it. Could you please tell me how to proceed!

johnnymatthews commented 5 years ago

Once you've added an account there's no way to remove it. If you really want to you can uninstall and reinstall the wallet again to get rid of the 2nd account, but it won't do you any harm to leave it there.

I'm going to close this issue since you've been able to get your account back :)