Closed valleybay closed 1 month ago
Hey there, are you able to connect to this database by other methods? Can you confirm that you have a hostssl
entry for the user with clientcert=verify-ca
authentication option in your pg_hba.conf?
Hi @sh4sh! I have tested connecting to this DB with verify-ca using DataGrip, also verified just now.
@valleybay thanks for checking the db configuration! Can you try pinging the db from the airbyte instance to check whether it is a networking connectivity issue?
@sh4sh we're actually running on your cloud so I'm not able to ping. I can however say that we've already had the source/destination work before (with sync working perfectly fine over a number of weeks). It stopped working when cloud changed from allowing Postgres prefer
to requiring verify-ca
.
Thanks for reporting this and running through some troubleshooting @valleybay! I've tracked down an internal ticket in the team's backlog and have ensured this report is linked to it. If the behaviour changes or you have any other updates please let us know.
Hi @sh4sh! Is there any way for us to find some updates on this on GH or other places? This is a critical feature for us to continue using AirByte cloud. The alternative would be hosting it ourselves, I think.
Hey @valleybay, currently it appears to be in backlog but I'll check and see if there are any further updates. In general contacting Cloud Support will probably be your best option as they originally reported the issue.
Note: w/o any more information the only thing we can do is verify that verify-ca
mode is working
Hi! Let me try to help, I was having the same issue and this video helped:
https://www.youtube.com/watch?v=gNebJ6c59JY
I start a docker with a postgres image and it worked.
Closing - this destination has been updated significantly since this issue was posted.