search

airbytehq / airbyte

The leading data integration platform for ETL / ELT data pipelines from APIs, databases & files to data warehouses, data lakes & data lakehouses. Both self-hosted and Cloud-hosted.
https://airbyte.com
Other
15.4k stars 3.97k forks source link

Source Freshdesk: Extract all data of tickets stream #32138

Closed jroman-sh closed 3 weeks ago

jroman-sh commented 10 months ago

What area the feature impact?

Connectors

Relevant Information

Currently the data retrieved by the tickets stream is not complete. Deleted and spam tickets are not being gotten.

The API docs shows that they can be retrieved by applying a filter. There are others besides spam and deleted which are: new_and_my_open and watching

image

The solution would be to add all to the api synchronisation by including the necessary filters for:

The doc to that endpoint is here https://developer.freshdesk.com/api/#list_all_tickets

octavia-squidington-iii commented 1 month ago

At Airbyte, we seek to be clear about the project priorities and roadmap. This issue has not had any activity for 180 days, suggesting that it's not as critical as others. It's possible it has already been fixed. It is being marked as stale and will be closed in 20 days if there is no activity. To keep it open, please comment to let us know why it is important to you and if it is still reproducible on recent versions of Airbyte.

octavia-squidington-iii commented 3 weeks ago

This issue was closed because it has been inactive for 20 days since being marked as stale.