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aircall / aircall-everywhere

SDK to embed and communicate to Aircall phone in any web page
https://aircall.github.io/aircall-everywhere
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comment_saved and call_end_ringtone event are not triggering at the demo page. #27

Closed williamlimianto closed 3 years ago

williamlimianto commented 3 years ago

So I found the Aircall Everywhere SDK from Aircall API Documentation then I went to the demo page to check them.

However, I found that the comment_saved and call_end_ringtone event are not triggering during / after the outbound call.

Can anyone check this issue? Thanks!

eulbat commented 3 years ago

Hi @williamlimianto Thank you for the report, we'll look into it

williamlimianto commented 3 years ago

Hi @eulbat , Is there any update regarding this case?

I just want to make sure because the Aircall Support team already set the ticket to "Resolved as Known Issue" due to the issue is handled here (Github) and not at the Aircall Support portal.

Thanks! Screenshot_4

eulbat commented 3 years ago

Hello @williamlimianto

This is still in progress on our side. I will update this issue when a fix is ready.

eulbat commented 3 years ago

Hello @williamlimianto

We have fixed the issue on the comment_saved event not being sent. The call_end_ringtone, however, is working as expected. It is only sent for incoming calls, I will update the documentation to reflect that. Sorry about the confusion.

Closing this ticket now, feel free to reopen if you have more information