Which causes signal 11 crash?

[Gokulv617]

Which causes signal 11 crash? Actually i have updated my game recently it is continously showing signal 11 crash in play console.What is the reason?? I have attached the backtrace for you.

pid: 0, tid: 0 >>> air.com.hfg.reverie.escape.room.mystery.brain.adventure.door <<<

backtrace:

00 pc 000000000004a278 /apex/com.android.runtime/lib64/bionic/libc.so (__memcpy+296)

00 pc 00000000002d1f6c /data/app/~~GttecVefW_KKddkLZQGJXQ==/air.com.hfg.reverie.escape.room.mystery.brain.adventure.door-yvq3HNDjnjtdEhXyI7yzhQ==/split_config.arm64_v8a.apk!lib/arm64-v8a/libCore.so (offset 0x1000)

00 pc 00000000002cf2cc /data/app/~~GttecVefW_KKddkLZQGJXQ==/air.com.hfg.reverie.escape.room.mystery.brain.adventure.door-yvq3HNDjnjtdEhXyI7yzhQ==/split_config.arm64_v8a.apk!lib/arm64-v8a/libCore.so (offset 0x1000)

00 pc 00000000009547e0 /data/app/~~GttecVefW_KKddkLZQGJXQ==/air.com.hfg.reverie.escape.room.mystery.brain.adventure.door-yvq3HNDjnjtdEhXyI7yzhQ==/split_config.arm64_v8a.apk!lib/arm64-v8a/libCore.so (offset 0x1000)

00 pc 0000000000389f4c /data/app/~~GttecVefW_KKddkLZQGJXQ==/air.com.hfg.reverie.escape.room.mystery.brain.adventure.door-yvq3HNDjnjtdEhXyI7yzhQ==/split_config.arm64_v8a.apk!lib/arm64-v8a/libCore.so (offset 0x1000)

00 pc 00000000003a2404 /data/app/~~GttecVefW_KKddkLZQGJXQ==/air.com.hfg.reverie.escape.room.mystery.brain.adventure.door-yvq3HNDjnjtdEhXyI7yzhQ==/split_config.arm64_v8a.apk!lib/arm64-v8a/libCore.so (offset 0x1000)

00 pc 00000000004249b8 /data/app/~~GttecVefW_KKddkLZQGJXQ==/air.com.hfg.reverie.escape.room.mystery.brain.adventure.door-yvq3HNDjnjtdEhXyI7yzhQ==/split_config.arm64_v8a.apk!lib/arm64-v8a/libCore.so (offset 0x1000)

00 pc 0000000000428ff0 /data/app/~~GttecVefW_KKddkLZQGJXQ==/air.com.hfg.reverie.escape.room.mystery.brain.adventure.door-yvq3HNDjnjtdEhXyI7yzhQ==/split_config.arm64_v8a.apk!lib/arm64-v8a/libCore.so (offset 0x1000)

00 pc 0000000000429ec0 /data/app/~~GttecVefW_KKddkLZQGJXQ==/air.com.hfg.reverie.escape.room.mystery.brain.adventure.door-yvq3HNDjnjtdEhXyI7yzhQ==/split_config.arm64_v8a.apk!lib/arm64-v8a/libCore.so (offset 0x1000)

00 pc 00000000004285c4 /data/app/~~GttecVefW_KKddkLZQGJXQ==/air.com.hfg.reverie.escape.room.mystery.brain.adventure.door-yvq3HNDjnjtdEhXyI7yzhQ==/split_config.arm64_v8a.apk!lib/arm64-v8a/libCore.so (offset 0x1000)

00 pc 0000000000429d40 /data/app/~~GttecVefW_KKddkLZQGJXQ==/air.com.hfg.reverie.escape.room.mystery.brain.adventure.door-yvq3HNDjnjtdEhXyI7yzhQ==/split_config.arm64_v8a.apk!lib/arm64-v8a/libCore.so (offset 0x1000)

00 pc 00000000003bb008 /data/app/~~GttecVefW_KKddkLZQGJXQ==/air.com.hfg.reverie.escape.room.mystery.brain.adventure.door-yvq3HNDjnjtdEhXyI7yzhQ==/split_config.arm64_v8a.apk!lib/arm64-v8a/libCore.so (offset 0x1000)

00 pc 00000000003bb618 /data/app/~~GttecVefW_KKddkLZQGJXQ==/air.com.hfg.reverie.escape.room.mystery.brain.adventure.door-yvq3HNDjnjtdEhXyI7yzhQ==/split_config.arm64_v8a.apk!lib/arm64-v8a/libCore.so (offset 0x1000)

00 pc 0000000000428384 /data/app/~~GttecVefW_KKddkLZQGJXQ==/air.com.hfg.reverie.escape.room.mystery.brain.adventure.door-yvq3HNDjnjtdEhXyI7yzhQ==/split_config.arm64_v8a.apk!lib/arm64-v8a/libCore.so (offset 0x1000)

00 pc 0000000000429d40 /data/app/~~GttecVefW_KKddkLZQGJXQ==/air.com.hfg.reverie.escape.room.mystery.brain.adventure.door-yvq3HNDjnjtdEhXyI7yzhQ==/split_config.arm64_v8a.apk!lib/arm64-v8a/libCore.so (offset 0x1000)

00 pc 00000000004285c4 /data/app/~~GttecVefW_KKddkLZQGJXQ==/air.com.hfg.reverie.escape.room.mystery.brain.adventure.door-yvq3HNDjnjtdEhXyI7yzhQ==/split_config.arm64_v8a.apk!lib/arm64-v8a/libCore.so (offset 0x1000)

00 pc 0000000000429d40 /data/app/~~GttecVefW_KKddkLZQGJXQ==/air.com.hfg.reverie.escape.room.mystery.brain.adventure.door-yvq3HNDjnjtdEhXyI7yzhQ==/split_config.arm64_v8a.apk!lib/arm64-v8a/libCore.so (offset 0x1000)

00 pc 00000000004285c4 /data/app/~~GttecVefW_KKddkLZQGJXQ==/air.com.hfg.reverie.escape.room.mystery.brain.adventure.door-yvq3HNDjnjtdEhXyI7yzhQ==/split_config.arm64_v8a.apk!lib/arm64-v8a/libCore.so (offset 0x1000)

00 pc 0000000000429d40 /data/app/~~GttecVefW_KKddkLZQGJXQ==/air.com.hfg.reverie.escape.room.mystery.brain.adventure.door-yvq3HNDjnjtdEhXyI7yzhQ==/split_config.arm64_v8a.apk!lib/arm64-v8a/libCore.so (offset 0x1000)

00 pc 00000000004285c4 /data/app/~~GttecVefW_KKddkLZQGJXQ==/air.com.hfg.reverie.escape.room.mystery.brain.adventure.door-yvq3HNDjnjtdEhXyI7yzhQ==/split_config.arm64_v8a.apk!lib/arm64-v8a/libCore.so (offset 0x1000)

00 pc 0000000000429d40 /data/app/~~GttecVefW_KKddkLZQGJXQ==/air.com.hfg.reverie.escape.room.mystery.brain.adventure.door-yvq3HNDjnjtdEhXyI7yzhQ==/split_config.arm64_v8a.apk!lib/arm64-v8a/libCore.so (offset 0x1000)

00 pc 00000000004285c4 /data/app/~~GttecVefW_KKddkLZQGJXQ==/air.com.hfg.reverie.escape.room.mystery.brain.adventure.door-yvq3HNDjnjtdEhXyI7yzhQ==/split_config.arm64_v8a.apk!lib/arm64-v8a/libCore.so (offset 0x1000)

00 pc 0000000000429d40 /data/app/~~GttecVefW_KKddkLZQGJXQ==/air.com.hfg.reverie.escape.room.mystery.brain.adventure.door-yvq3HNDjnjtdEhXyI7yzhQ==/split_config.arm64_v8a.apk!lib/arm64-v8a/libCore.so (offset 0x1000)

00 pc 00000000004285c4 /data/app/~~GttecVefW_KKddkLZQGJXQ==/air.com.hfg.reverie.escape.room.mystery.brain.adventure.door-yvq3HNDjnjtdEhXyI7yzhQ==/split_config.arm64_v8a.apk!lib/arm64-v8a/libCore.so (offset 0x1000)

00 pc 000000000040041c /data/app/~~GttecVefW_KKddkLZQGJXQ==/air.com.hfg.reverie.escape.room.mystery.brain.adventure.door-yvq3HNDjnjtdEhXyI7yzhQ==/split_config.arm64_v8a.apk!lib/arm64-v8a/libCore.so (offset 0x1000)

00 pc 0000000000401ac0 /data/app/~~GttecVefW_KKddkLZQGJXQ==/air.com.hfg.reverie.escape.room.mystery.brain.adventure.door-yvq3HNDjnjtdEhXyI7yzhQ==/split_config.arm64_v8a.apk!lib/arm64-v8a/libCore.so (offset 0x1000)

00 pc 0000000000353fd0 /data/app/~~GttecVefW_KKddkLZQGJXQ==/air.com.hfg.reverie.escape.room.mystery.brain.adventure.door-yvq3HNDjnjtdEhXyI7yzhQ==/split_config.arm64_v8a.apk!lib/arm64-v8a/libCore.so (offset 0x1000)

00 pc 0000000000354ba4 /data/app/~~GttecVefW_KKddkLZQGJXQ==/air.com.hfg.reverie.escape.room.mystery.brain.adventure.door-yvq3HNDjnjtdEhXyI7yzhQ==/split_config.arm64_v8a.apk!lib/arm64-v8a/libCore.so (offset 0x1000)

00 pc 0000000000354ac0 /data/app/~~GttecVefW_KKddkLZQGJXQ==/air.com.hfg.reverie.escape.room.mystery.brain.adventure.door-yvq3HNDjnjtdEhXyI7yzhQ==/split_config.arm64_v8a.apk!lib/arm64-v8a/libCore.so (offset 0x1000)

00 pc 0000000000350df4 /data/app/~~GttecVefW_KKddkLZQGJXQ==/air.com.hfg.reverie.escape.room.mystery.brain.adventure.door-yvq3HNDjnjtdEhXyI7yzhQ==/split_config.arm64_v8a.apk!lib/arm64-v8a/libCore.so (offset 0x1000)

00 pc 000000000047e3e4 /data/app/~~GttecVefW_KKddkLZQGJXQ==/air.com.hfg.reverie.escape.room.mystery.brain.adventure.door-yvq3HNDjnjtdEhXyI7yzhQ==/split_config.arm64_v8a.apk!lib/arm64-v8a/libCore.so (offset 0x1000)

00 pc 00000000004a0300 /data/app/~~GttecVefW_KKddkLZQGJXQ==/air.com.hfg.reverie.escape.room.mystery.brain.adventure.door-yvq3HNDjnjtdEhXyI7yzhQ==/split_config.arm64_v8a.apk!lib/arm64-v8a/libCore.so (offset 0x1000)

00 pc 00000000004a0ee8 /data/app/~~GttecVefW_KKddkLZQGJXQ==/air.com.hfg.reverie.escape.room.mystery.brain.adventure.door-yvq3HNDjnjtdEhXyI7yzhQ==/split_config.arm64_v8a.apk!lib/arm64-v8a/libCore.so (offset 0x1000)

00 pc 0000000000250cc0 /data/app/~~GttecVefW_KKddkLZQGJXQ==/air.com.hfg.reverie.escape.room.mystery.brain.adventure.door-yvq3HNDjnjtdEhXyI7yzhQ==/split_config.arm64_v8a.apk!lib/arm64-v8a/libCore.so (offset 0x1000)

00 pc 0000000000254044 /data/app/~~GttecVefW_KKddkLZQGJXQ==/air.com.hfg.reverie.escape.room.mystery.brain.adventure.door-yvq3HNDjnjtdEhXyI7yzhQ==/split_config.arm64_v8a.apk!lib/arm64-v8a/libCore.so (offset 0x1000)

00 pc 0000000000257820 /data/app/~~GttecVefW_KKddkLZQGJXQ==/air.com.hfg.reverie.escape.room.mystery.brain.adventure.door-yvq3HNDjnjtdEhXyI7yzhQ==/split_config.arm64_v8a.apk!lib/arm64-v8a/libCore.so (offset 0x1000)

00 pc 000000000007bc5c /data/app/~~GttecVefW_KKddkLZQGJXQ==/air.com.hfg.reverie.escape.room.mystery.brain.adventure.door-yvq3HNDjnjtdEhXyI7yzhQ==/oat/arm64/base.odex (art_jni_trampoline+140)

00 pc 00000000000a89d4 /data/app/~~GttecVefW_KKddkLZQGJXQ==/air.com.hfg.reverie.escape.room.mystery.brain.adventure.door-yvq3HNDjnjtdEhXyI7yzhQ==/oat/arm64/base.odex (com.adobe.air.customHandler.handleMessage+68)

00 pc 0000000000641824 /system/framework/arm64/boot-framework.oat (android.os.Handler.dispatchMessage+180)

00 pc 0000000000644d1c /system/framework/arm64/boot-framework.oat (android.os.Looper.loop+1516)

00 pc 0000000000404d08 /system/framework/arm64/boot-framework.oat (android.app.ActivityThread.main+1672)

00 pc 00000000001337e8 /apex/com.android.art/lib64/libart.so (art_quick_invoke_static_stub+568)

00 pc 00000000001a8a94 /apex/com.android.art/lib64/libart.so (art::ArtMethod::Invoke(art::Thread, unsigned int, unsigned int, art::JValue, char const)+228)

00 pc 0000000000555e2c /apex/com.android.art/lib64/libart.so (art::InvokeMethod(art::ScopedObjectAccessAlreadyRunnable const&, _jobject, _jobject, _jobject*, unsigned long)+1364)

00 pc 00000000004d4ef0 /apex/com.android.art/lib64/libart.so (art::Method_invoke(_JNIEnv, _jobject, _jobject, _jobjectArray)+52)

00 pc 00000000000896f4 /apex/com.android.art/javalib/arm64/boot.oat (art_jni_trampoline+180)

00 pc 0000000000896498 /system/framework/arm64/boot-framework.oat (com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run+136)

00 pc 000000000089ebc8 /system/framework/arm64/boot-framework.oat (com.android.internal.os.ZygoteInit.main+2280)

00 pc 00000000001337e8 /apex/com.android.art/lib64/libart.so (art_quick_invoke_static_stub+568)

00 pc 00000000001a8a94 /apex/com.android.art/lib64/libart.so (art::ArtMethod::Invoke(art::Thread, unsigned int, unsigned int, art::JValue, char const)+228)

00 pc 0000000000554868 /apex/com.android.art/lib64/libart.so (art::JValue art::InvokeWithVarArgsart::ArtMethod(art::ScopedObjectAccessAlreadyRunnable const&, _jobject, art::ArtMethod*, std::__va_list)+448)

00 pc 0000000000554d1c /apex/com.android.art/lib64/libart.so (art::JValue art::InvokeWithVarArgs<_jmethodID>(art::ScopedObjectAccessAlreadyRunnable const&, _jobject, _jmethodID*, std::__va_list)+92)

00 pc 0000000000438b08 /apex/com.android.art/lib64/libart.so (art::JNI::CallStaticVoidMethodV(_JNIEnv, _jclass, _jmethodID*, std::__va_list)+656)

00 pc 0000000000099424 /system/lib64/libandroid_runtime.so (_JNIEnv::CallStaticVoidMethod(_jclass, _jmethodID, ...)+124)

00 pc 00000000000a08b0 /system/lib64/libandroid_runtime.so (android::AndroidRuntime::start(char const*, android::Vectorandroid::String8 const&, bool)+836)

00 pc 0000000000003580 /system/bin/app_process64 (main+1336)

00 pc 000000000004988c /apex/com.android.runtime/lib64/bionic/libc.so (__libc_init+108)

AIR SDK version: 33.1.758

[ajwfrost]

That's a problem in the Android font rendering - it should be sorted out in the latest SDK release though... We had an odd issue where some text fields were giving us an area that was larger than the actual stage which meant we were trying to copy their data into an area that didn't exist in the framebuffer memory, hence the crash during memcpy

thanks

[Gokulv617]

Which Airsdk should i use now to resolve this?

[Gokulv617]

I am continously getting signal 11 crash in my app.can you please help what to do now?

[ajwfrost]

Can you update to the 33.1.1.795 SDK? This has one known issue with device rotation when using Direct mode, and we'll be pushing out another SDK shortly to resolve that, but it should help with the stability.

thanks

[Gokulv617]

ok thank you will update

[Gokulv617]

Can i use 33.1.1.795 SDK for my game update.Is there any major issue occur in this SDK

[ajwfrost]

Belatedly replying; 33.1.1.795 has one major issue which is that if you're using Direct mode and the user changes the orientation of the device (assuming you are allowing that and auto-adapting the layout) then the screen goes white ....

We've just released 33.1.1.821 which fixes that.

thanks