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airsdk / Adobe-Runtime-Support

Report, track and discuss issues in Adobe AIR. Monitored by Adobe - and HARMAN - and maintained by the AIR community.
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[33.1.1.889] EncryptedLocalStore internal error #2011

Open Devkjk opened 2 years ago

Devkjk commented 2 years ago

MacOS 11.5.2 Animate2021

When I play .fla,this error appeared. This error exist from 2020 in some AirSDK versions. Does this error still cant fix? And what AirSDK version working most recentry?

Error: EncryptedLocalStore internal error at flash.data::EncryptedLocalStore$/processErrorCode() at flash.data::EncryptedLocalStore$/getItem() at ios_v2_fla::MainTimeline/checkdb() at ios_v2_fla::MainTimeline/frame1()

itlancer commented 2 years ago

I have seen the same errors. This is not related to AIR 33.1.1.889. It could happen with any AIR version. Sometimes it throws when you launch your application by different user or codesign changes or some files/filenames changed inside .app. Sometimes this error happen when you launch your application (which uses EncryptedLocalStore) via ADL (IDE) and after it usage then launch bundled app that codesinged and notarized. And vise versa. Also sometimes with such cases system macOS dialog appears that look like: image But related to "Adobe.APS" and "PrivateEncryptedDatak". It asks for some password. But user password doesn't work. Anything you enter - you will get "incorrect password". Sometimes this happens after application updates or randomly. It confuses users.

And seems only deleting all ELS files could solve this issue.

I think this error should be documented properly and provide more useful information/codes to handle it properly by application logic and to figure out "what's going on". And if there is some AIR bug - it should be fixed.

May be related links: https://discussions.apple.com/thread/2002750 https://discussions.apple.com/thread/1516619 https://community.adobe.com/t5/air-discussions/adobe-air-encryptedlocalstore-problems/td-p/3269371

itlancer commented 1 year ago

@ajwfrost, the same issue (with errors and popup) randomly detected with Linux Ubuntu 22.04.1 LTS device. Application cannot work with ELS anymore. Application and device restarts didn't solve this issue. Only manual deleting ELS files could solve this issue but all ELS data will be lost. Its critical.