This functionality is working as expected. Orders which are delivered by courier are not shown in report, as the amount of that order remains pending at the Couriers end. Currently 3999 cash is supposed to be delivered by courier to HK.
Please share the use case how you have this excess amount so that we can handle it accordingly.
This is to inform you HK.COM COD sale not reflect in our sale report of below order Id HKA-75578-16298997 and That is why I have 3999 excess amount in our cash till. please find the screen shot for your knowledge and solve the problem.
184
2019-04-07 12:09:54
HKA-75578-16298997
1.MuscleBlaze Mass Gainer XXL, 11 lb Chocolate (NUT3599-15)
3999.0
3999.0
0.0
0.0
COD
User
7838345484
HK Order
AMIT KUMAR HOUSE NO.1730 BLOCK -E JAHANGER PURI DELHI 110033
ph no. 7838385484
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From: Shalimar Bagh Store [shalimarbagh.store@brightlifecare.com](mailto:shalimarbagh.store@brightlifecare.com)
Date: Sat, May 18, 2019 at 1:01 PM
Subject: Re: COD sale issue
To: Arushi Singhal [arushi.singhal@brightlifecare.com](mailto:arushi.singhal@brightlifecare.com)
Cc: Shalimar bagh Store [shalimarbagh.store@aquamarinepl.com](mailto:shalimarbagh.store@aquamarinepl.com), Rohan Morje [rohan@ajency.in](mailto:rohan@ajency.in), Saurabh Singla [saurabh.singla@brightlifecare.com](mailto:saurabh.singla@brightlifecare.com), Sumit Kumar3 [sumit.kumar3@brightlifecare.com](mailto:sumit.kumar3@brightlifecare.com), daredevil [daredevil@brightlifecare.com](mailto:daredevil@brightlifecare.com), Retail Tech group [retail.tech@brightlifecare.com](mailto:retail.tech@brightlifecare.com), Mohit Tickooieididoeee e [mohit.tickoo@brightlifecare.com](mailto:mohit.tickoo@brightlifecare.com), Snigdha Verma [snigdha.verma@brightlifecare.com](mailto:snigdha.verma@brightlifecare.com)
Hi Arushi Singhal
Please send me your Phone number or call me on this number. 01149506182. I will explain all scenario.
Regards
Aman preet singh
On Fri, May 17, 2019 at 7:34 PM Arushi Singhal [arushi.singhal@brightlifecare.com](mailto:arushi.singhal@brightlifecare.com) wrote:
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Thanks and Regards,
Rohan