Fwd: TECH ISSUE COMING INTO NPL STN NO. 47313

Sent by @rohan-morje (rohan@ajency.in). Created by fire.

Thanks. Now it's OK.

Thanks & Regards,

Santosh Kumar Mishra

On Tue, May 7, 2019 at 4:35 PM Snigdha Verma [snigdha.verma@brightlifecare.com](mailto:snigdha.verma@brightlifecare.com) wrote:

Hi,

Please check now.

Regards,

Snigdha Verma

On Tue, May 7, 2019 at 4:08 PM Santosh Kumar [santosh.kumar@brightlifecare.com](mailto:santosh.kumar@brightlifecare.com) wrote:

Hi Sharang,

Both STN have been cleared quantity wise but both of them have an issue, screen showing two units, inplace of 1. SS Enclosed.

Thanks & Regards,

Santosh Kumar Mishra

On Tue, May 7, 2019 at 3:57 PM Sharang Amonkar [sharang@ajency.in](mailto:sharang@ajency.in) wrote:

Done. Please check STNs 47603 and 47609.

Thanks and Regards,

Sharang Sinai Amonkar

On Tue, May 7, 2019 at 3:15 PM Santosh Kumar [santosh.kumar@brightlifecare.com](mailto:santosh.kumar@brightlifecare.com) wrote:

Hi Sharang,

Two STNs cleared, but rest two STNs 47603 & 47609 still pending for resolution, Issue is checked out exact quantity but system showing excess.

Thanks & Regards,

Santosh Kumar Mishra

On Tue, May 7, 2019 at 2:03 PM Sharang Amonkar [sharang@ajency.in](mailto:sharang@ajency.in) wrote:

Hi Santosh

This has been fixed. Please check.

On Tue 7 May, 2019, 11:42 AM Sharang Amonkar, [sharang@ajency.in](mailto:sharang@ajency.in) wrote:

Noted Snigdha. Working on it.

Thanks and Regards,

Sharang Sinai Amonkar

On Tue, May 7, 2019 at 11:39 AM Manish Gupta [manish.gupta@brightlifecare.com](mailto:manish.gupta@brightlifecare.com) wrote:

ok, let me check with team.

Thanks,

Manish

On Tue, 7 May 2019 at 11:36, Ankit Garg [ankit.garg@brightlifecare.com](mailto:ankit.garg@brightlifecare.com) wrote:

Manish Gupta,

We are following for this since last 2-3 days. Kindly resolve the issue

Regards

Ankit Garg

On Tue, May 7, 2019, 11:34 AM Snigdha Verma [snigdha.verma@brightlifecare.com](mailto:snigdha.verma@brightlifecare.com) wrote:

@Sharang Amonkar, Please check.

Regards,

Snigdha Verma

On Tue, May 7, 2019 at 11:12 AM Santosh Kumar [santosh.kumar@brightlifecare.com](mailto:santosh.kumar@brightlifecare.com) wrote:

These issue having two SKUs, which are checkout, less quantity but system showing more.

STN NO. 47605 - NUT319-01 - CHECKOUT 5 BUT SYSTEM SHOWING 6

NTN NO. 47645 - NUT364-02 - CHECKOUT 3 BUT SYSTEM SHOWING 4

Thanks & Regards,

Santosh Kumar Mishra

On Tue, May 7, 2019 at 10:52 AM Santosh Kumar [santosh.kumar@brightlifecare.com](mailto:santosh.kumar@brightlifecare.com) wrote:

Dear Team,

We have 2 STN, where quantity showing over screen, excess from checkout quantities. Please check and fix the issue.

Thanks & Regards,

Santosh Kumar Mishra

On Mon, May 6, 2019 at 2:13 PM Santosh Kumar [santosh.kumar@brightlifecare.com](mailto:santosh.kumar@brightlifecare.com) wrote:

Cleared.

Thanks & Regards,

Santosh Kumar Mishra

On Mon, May 6, 2019 at 1:11 PM Snigdha Verma [snigdha.verma@brightlifecare.com](mailto:snigdha.verma@brightlifecare.com) wrote:

Hi,

Please check now for 47375.

Regards,

Snigdha Verma

On Mon, May 6, 2019 at 1:06 PM Santosh Kumar [santosh.kumar@brightlifecare.com](mailto:santosh.kumar@brightlifecare.com) wrote:

47381 cleared.

Thanks & Regards,

Santosh Kumar Mishra

On Mon, May 6, 2019 at 12:56 PM Santosh Kumar [santosh.kumar@brightlifecare.com](mailto:santosh.kumar@brightlifecare.com) wrote:

47382 cleared but 47375 pending.

Thanks & Regards,

Santosh Kumar Mishra

On Mon, May 6, 2019 at 12:53 PM Santosh Kumar [santosh.kumar@brightlifecare.com](mailto:santosh.kumar@brightlifecare.com) wrote:

Dear Team,

Same issue facing into STN No. 47375, where NUT319-01 asked 5 Units and checked out 4 but system is showing all units have been checked out. We did try to check out 5th barcode IV-1751579-222.

Thanks & Regards,

Santosh Kumar Mishra

On Mon, May 6, 2019 at 12:37 PM Santosh Kumar [santosh.kumar@brightlifecare.com](mailto:santosh.kumar@brightlifecare.com) wrote:

Dear Team,

Issue still facing, here is the STN No. 47381, where NUT319-01 asked 6 Units and checked out 5 but system is showing all units have been checked out. We did try to check out 6th barcode IV-1751579-77.

Thanks & Regards,

Santosh Kumar Mishra

On Mon, May 6, 2019 at 11:58 AM Santosh Kumar [santosh.kumar@brightlifecare.com](mailto:santosh.kumar@brightlifecare.com) wrote:

OK,

We will check, if any issue faced, will update here.

Thanks & Regards,

Santosh Kumar Mishra

On Mon, May 6, 2019 at 11:49 AM Snigdha Verma [snigdha.verma@brightlifecare.com](mailto:snigdha.verma@brightlifecare.com) wrote:

Hi Team,

We have fixed the issue. Please try checkout and inform us immediately if you find any issue again.

Regards,

Snigdha Verma

On Mon, May 6, 2019 at 10:53 AM Snigdha Verma [snigdha.verma@brightlifecare.com](mailto:snigdha.verma@brightlifecare.com) wrote:

Hi Ankit,

We are working on it.

Regards,

Snigdha Verma

On Mon, May 6, 2019 at 10:48 AM Ankit Garg [ankit.garg@brightlifecare.com](mailto:ankit.garg@brightlifecare.com) wrote:

Team,

Plz update here as all NPL stock is pending to process

On Sat, May 4, 2019 at 5:01 PM Ankit Garg [ankit.garg@brightlifecare.com](mailto:ankit.garg@brightlifecare.com) wrote:

+ Retail Team,

Due to Tech issue we are not able to process NPL STNs

Tech team is checking, once resolved by them we will start processing NPL Orders

@ Manish / Tech Team - Plz resolve

Regards

Ankit

On Sat, May 4, 2019, 4:33 PM Santosh Kumar [santosh.kumar@brightlifecare.com](mailto:santosh.kumar@brightlifecare.com) wrote:

Sir,

As discussed, which pick-lists have been completed, we will work on that only, rest will be on hold, then will start the PL and all issue STNs will be on hold.

@daredevil - One more STN 47457 here has coming same issue, we have checked out only 2 Units, of Variant ID - NUT304-38, but system showing 3 Units checked out, We did try to checkout this barcode - IV-1751745-22.

Thanks & Regards,

Santosh Kumar Mishra

On Sat, May 4, 2019 at 3:40 PM Manoj Kumar Pandey [manoj.pandey@brightlifecare.com](mailto:manoj.pandey@brightlifecare.com) wrote:

Santosh, Please leave NPL STN and start PL STN.

On Sat, 4 May 2019 at 14:44, Santosh Kumar [santosh.kumar@brightlifecare.com](mailto:santosh.kumar@brightlifecare.com) wrote:

OK,

One more STN here 47325 has coming same issue, we have checked out only 4 Units, of Variant ID - NUT326-04, but system showing 5 Units checked out, even Invoice has coming 5 Units. We did try to checkout this barcode IV-1749225-309.

Thanks & Regards,

Santosh Kumar Mishra

On Sat, May 4, 2019 at 1:53 PM Anuj Khurana [anuj@ajency.in](mailto:anuj@ajency.in) wrote:

Hi Santosh,

Acknowledged issue with STN NO. 47361, 47321 and 47313

If there are other STN's where you face the same issue do share the STN Number. We will investigate this on Monday morning and revert with an answer.

Anuj

On Sat, May 4, 2019 at 1:38 PM Santosh Kumar [santosh.kumar@brightlifecare.com](mailto:santosh.kumar@brightlifecare.com) wrote:

One more issue coming into we have checked out 14 units but system showing 16 Units into NPL STN NO. 47361, Screen shot enclosed here. Please check and fix the issue.

Thanks & Regards,

Santosh Kumar Mishra

On Sat, May 4, 2019 at 12:55 PM Sumit Kumar3 [sumit.kumar3@brightlifecare.com](mailto:sumit.kumar3@brightlifecare.com) wrote:

+Retail Tech group

Please check.

Regards
Sumit Kumar

On Sat, May 4, 2019 at 12:14 PM Santosh Kumar [santosh.kumar@brightlifecare.com](mailto:santosh.kumar@brightlifecare.com) wrote:

Dear Team,

Same issue coming into other NPL STN NO. 47321, where SKU - NUT319-01 asking quantity 8 Units, checkout 7 Units but system showing all 8 Units checked out and we are trying to checkout 8th number barcode - IV-1751579-22. But same error showing. Please check this also.

Thanks & Regards,

Santosh Kumar Mishra

On Sat, May 4, 2019 at 12:02 PM Sumit Kumar3 [sumit.kumar3@brightlifecare.com](mailto:sumit.kumar3@brightlifecare.com) wrote:

Acknowledged.We'll check this .

Regards
Sumit Kumar

On Sat, May 4, 2019 at 11:16 AM Santosh Kumar [santosh.kumar@brightlifecare.com](mailto:santosh.kumar@brightlifecare.com) wrote:

Dear Team,

We have checked out only two units of this variant NUT326-04 and system showing all 3 asking units have been checked out. We tried to checked out this third barcode -IV-1749225-254 but system is showing screen shot error. So, request you to please check and fix the issue.

Thanks & Regards,

Santosh Kumar Mishra

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Regards

Manoj Kumar Pandey

Bright Lifecare Pvt. Ltd.

+ 91 9999297332

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Regards

Ankit Garg

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Thanks and Regards,

Rohan

ajency / HK-Retail-Adhocs

Fwd: TECH ISSUE COMING INTO NPL STN NO. 47313 #3