Open georgioajency opened 4 years ago
For this the proposed solution we decided was not to allow user access to the app until they enter their PAN number. So the flow will be
Login -> Enter phone -> Confirm OTP -> Looks like its been a while since you visited Finaegis. Could you please confirm your identity by entering your PAN number. Enter PAN -> Verify and Enter OTP (OTP sent to registered email id) -> Verified
If correct, user is confirmed. If incorrect 10 times then the user cannot input PAN anymore and will be locked out and a full page to contact support will appear.
@shivam-kurtarkar Are we handling the OTP part?
Need design for no. of times exceeded.
This is the situation that the phone number may be refreshed by the service provider if not used in 3 months. Hence someone else may get the phone number and may try to log in.