ajnyga / disqus

Disqus plugin for OJS/OPS/OMP 3.2+
GNU General Public License v3.0
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Problem with plugin on OJS 3.3.0.5 #11

Open devsoper opened 3 years ago

devsoper commented 3 years ago

Greetings,

My academic library services consortium recently installed the Disqus plugin on OJS 3.3.0.5, but I am having trouble getting it to function properly.

Here is a screenshot of my Disqus account settings: Screen Shot 2021-08-18 at 4 22 20 PM And here is a screenshot of the plugin settings in OJS: Screen Shot 2021-08-18 at 4 23 51 PM

I believe that I have configured the settings in Disqus and the OJS plugin correctly, yet the Discus commenting embed is not appearing on the abstract page of the test site I am using: Screen Shot 2021-08-18 at 4 45 49 PM

Any advice or guidance you can provide would be much appreciated!

Best, Devin

ajnyga commented 3 years ago

What theme are you using?

(long time since I've updated this, our journals do not use it at all so it has seen little attention. I notice that the locale files are still in the old xml format instead of po and that's why you are using those weird hashtags)

Sjackson0 commented 3 years ago

Hello @ajnyga the theme is Health Sciences theme.

ajnyga commented 3 years ago

The below screenshot is from 3.3.1 stable and the current Disqus plugin master branch. I am not sure why it does not work for you. Did you try it with the Default theme? Do you have some other plugins enabled that are maybe failing and preventing Disqus from loading? Namely other plugins that use this hooks for embedding data to the template: https://github.com/ajnyga/disqus/blob/master/DisqusPlugin.inc.php#L35

Screenshot 2021-08-21 at 16 05 14

Sjackson0 commented 3 years ago

@ajnyga I tried with the default theme and it didn't work, this journal shouldn't have any plugins that could be interfering with it working. We are on 3.3.0.5

mijzinga commented 2 years ago

Dear @ajnyga, I have tried it as well on OMP 3.3, with a default theme, but it is not working as well. @Sjackson0 did you get it to work?