ajones05 / seearound.me-ionic

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Map display issues (map white screen) #171

Closed ajones05 closed 7 years ago

ajones05 commented 7 years ago
  1. One user said at first they loaded it and it went to a blank (white) screen. (I have occasionally had the same issue, where I switch to map view and nothing appears.)

  2. The user opened it later and this time could see the map, but no icons (screenshot below). They said list view was blank, too. Using an iphone 6S with iOS 10.2.1

image

abdulhafeez commented 7 years ago

This can happen due to very slow network. Map can take some time loading so the screen may appear blank. Similarly, fetching posts can be delayed and perhaps, too much delay may be producing some error which can cause the pages to halt. Please ask the user if they have a very slow internet connection to confirm this hypotheses.

ajones05 commented 7 years ago

I'll ask. I have seen the map screen appear blank while on wifi on fast connection (not often, but a few times). If this is an issue, is it possible to add a loading sign and/or some additional alert about connectivity?

ajones05 commented 7 years ago

I am on fast wifi and am getting the white map screen now (everything else loads fine and quickly). Here's a video: https://www.dropbox.com/s/eosymwnz3vichnn/map%20is%20blank.mov?dl=0

*Note: When I first logged in it was fine. I'm not sure what changed. I tried logging out and back in with different accounts, but it remained white every time I went to the map. The only way I could fix it was to log out, then force-close the app, then open it again. Then it worked as expected again.

abdulhafeez commented 7 years ago

I finally discovered the issue. The old map instance was not removed on logout so it wasn't responding on next login. Now fixed.