Closed nikosdion closed 6 years ago
Export all tickets.
Export all posts.
Export all attachments' metadata.
In all cases: remove the user's tickets from the ticket buckets. Remove the custom field for the ATS signature.
If it's a user or admin wipe: remove all tickets.
It it's a lifecycle wipe: remove all private and unpublished tickets.
Note that deleting a ticket will automatically delete the posts and attachments.
Not applicable
Data export
Export all tickets.
Export all posts.
Export all attachments' metadata.
Data wipe
In all cases: remove the user's tickets from the ticket buckets. Remove the custom field for the ATS signature.
If it's a user or admin wipe: remove all tickets.
It it's a lifecycle wipe: remove all private and unpublished tickets.
Note that deleting a ticket will automatically delete the posts and attachments.
Lifecycle policy
Not applicable