Ability to comment not available when Articles have 'inline pictures.

[david-unwin]

Please read the README.md in the repository's root and the support resources before submitting an issue.

Steps to reproduce the issue

1. go to https://cirenopenair.org.uk/news/29-news/60-new-pool-panel-paintings here you will see the problem - There is no login to or if you are logged in you cannot see the form to enter your comments
2. Whereas if you go to https://cirenopenair.org.uk/news/29-news/58-pool-autumn-update . This article does not have any inline images and the comment feature works fine
3. I have attached 2 images of the issue the first is without image and the 2nd with image inline

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Expected result

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Actual result

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System information

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• Joomla! version: 3.10.3
• PHP version: 7.4
• Am I using HTTPS: Yes
• Server Operating System: Linux
• My device's Operating System: Windows
• My device's Operating System version: 10
• Browser: Chrome
• Browser version: Version 96.0.4664.93

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Additional comments

[nikosdion]

Inline images are completely irrelevant. Never mind that I know how Engage works, you can also see how inline images have nothing to do with the ability to comment on my own blog.

Most likely you closed the comments for this article or you have enabled the option to automatically close the comments after a certain period of time. I can't help but observe that the article where comments are not possible is more than 6 months old whereas the article you can comment on is under 2 months old. If your comments auto–close period is between 2 and 6 months that would explain it.

[david-unwin]

Nicholas, Apologies! The global setting for comments was set to 0. However, for our News Articles category (which I reported), it was set to 120 which exceeded the date on the articles in question. I don't remember setting that, but I suppose I must have?? I set that to 0 and now I can see the comment feature. Again, apologies for reporting this as bug! Kind regards

[nikosdion]

No worries :) Have a great day!