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akeneo / magento2-connector-community

Akeneo Connector for Magento 2
Open Software License 3.0
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New attributes not imported #301

Open andreaGft opened 3 years ago

andreaGft commented 3 years ago

Hi everyone,

I have a problem importing data from Akeneo PIM to Magento. In the first import there is no problem. If I add a new attribute to a family and I give a value to this attribute for a product, the value is not imported. Has someone got an explanation? Follow some details

Environment and configuration

  1. Akeneo 4.0 Community Edition
  2. Magento 2.3.5-p1

Steps to reproduce

  1. Add a new attribute in Akeneo (select or text)
  2. Add the attribute to a family
  3. Give a value to the attribute for a product
  4. In Magento, using Akeneo connector:
    • Import Families
    • Import attributes
    • Import options
    • Import products

      Expected result

  5. The product modified in Akeneo has the new value also in Magento

Actual result

  1. The product modified in Akeneo has the new attribute, but the attribute has no value (it is blank)

Thank you Andrea

Dnd-Gimix commented 3 years ago

Hello @andreaGft ,

Thank you for your interest in Akeneo Connector.

I hope you have fixed your issue by the time, but can you make sure that your product is correctly matching the filters defined in your connector configuration (to be sure that it is imported) ?

Is it happening with every attributes or juste a specific one ?

Regards,