Product Export always shows empty

[ewallteam]

Hi all,

I have used the Akeneo latest version, and imported products more than 12000 into it. But when I have export the products it show empty result. Can anyone help me resolve the same.

Thanks

[skeleton]

Hi @ewallteam ,

Export products exports only products by a channel and with a 100% completeness (if you want to know more about it, you can read the documentation). You can check how many products are complete in the product datagrid with the filter "complete".

Regards,

Skeleton

[ewallteam]

Hi @skeleton

Thanks for your quick reply, All my products having the 100% completeness but no luck.Do you Have any Idea to resolve this?

[skeleton]

Is there any informations in your logs (symfony and apache) ? Do you use the standard export or do you have a customization ?

[ewallteam]

Hi @skeleton

I have found only the batch log from the location app/log/ which have the below details,

[2016-01-07 09:54:49] batch.DEBUG: Job execution starting: startTime=, endTime=, updatedTime=, status=2, exitStatus=, exitDescription=[], job=[export_product_after_upgrade] [] [] [2016-01-07 09:54:49] batch.INFO: Step execution starting: id=0, name=[pim_enhanced_connector.export.product.title], status=[2], exitCode=[EXECUTING], exitDescription=[] [] [] [2016-01-07 09:54:49] batch.DEBUG: Step execution success: id= 734 [] [] [2016-01-07 09:54:49] batch.DEBUG: Step execution complete: id=734, name=[pim_enhanced_connector.export.product.title], status=[1], exitCode=[EXECUTING], exitDescription=[] [] [] [2016-01-07 09:54:49] batch.DEBUG: Upgrading JobExecution status: startTime=2016-01-07T09:54:49+00:00, endTime=, updatedTime=, status=3, exitStatus=, exitDescription=[], job=[export_product_after_upgrade] [] []

apache and other error logs has no details.

Also we have installed and used the Enhanced Connector Bundle but native connector also not working.

[erfanimani]

@ewallteam did you manage to solve this issue? My exports also show up empty.. 0 bytes. Product completeness is 100%, and I even turned off that condition.

edit: nevermind - also had unclassified products.

[guillaume-netapsys]

@erfanimani Following Akeneo's documentation and my experience, there are 4 requirements for correct product exports :

• enabled
• categorised in the channel's category tree
• completion (following export profile config)
• product must have a family