API Request

[GoogleCodeExporter]

What steps will reproduce the problem?
1. Created a Video Call Widget and embedded it on a webpage.
2.
3.

What is the expected output? What do you see instead?
I'd like Moderation to work in the Video Call Widget, it does not seem to 
work.

What version of the product are you using? On what operating system?
Windows 7 64 bit. Chrome Browser and a clear cache.

Please provide any additional information below.
If Moderation can't work in the embedded Video Call Widgets, it would be 
sweet if there was an API parameter that muted each new person as they are 
added to the call.

The behavior that I see around this works in this fashion: we have a core 
group of people that understand how Tokbox works and are quite versed at 
muting their microphones and unmuting their microphones when it's their 
turn to talk. We are always inviting new people into the chat, and when 
these new people arrive they don't understand how to use headphones or mute 
their microphones so they cause echoes for everyone on the call. If there 
was a default option to mute all new participants, this would give the new 
people a little bit of buffer and they wouldn't degrade the experience for 
everyone. When they get a little more versed in how to use their video and 
microphone settings, they will naturally figure out how to unmute the 
microphone. In this way, they can join in on the video call and be a part 
of it, but won't mess up the flow of the conference that's already in 
progress.

I was hoping that the moderation would apply to the video call widgets, but 
in my first couple of tests this doesn't seem to be the case. The embedding 
function is kind of important, because there are several moderators in my 
organization that would not really be good at generating a new call from 
within TokBox each time but are definitely good enough that they can go to 
a special webpage where I've embedded the call and then joined and direct 
the call. 

Thank you so much for the work that you do! Tokbox is the best service out 
there for this kind of thing now and we have tried pretty much every other 
service on the market, so we are committed to sticking with you guys!

Reverend Paul Benedict

Original issue reported on code.google.com by tuctreeh...@gmail.com on 14 Feb 2010 at 8:52

[GoogleCodeExporter]

Hi,

Does anyone think this is a good idea?

Rev Paul

Original comment by ocsg...@gmail.com on 10 Mar 2010 at 8:18

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This is an excellent idea. We are in the process of porting the Moderation 
functionality into the API as we speak. I 
will therefore focus on that as opposed to giving a short term solution.

Sorry for the delayed response.

Original comment by melih.onvural@gmail.com on 6 Apr 2010 at 10:32

• Changed state: Started

[GoogleCodeExporter]

Hi,

Thank you for the response.  

Having the moderation functionality in the API wouldn't actually solve this 
issue as 
I understand it. We have 6-7 people who use the embedded chartroom as chatroom 
managers, but we would only have 1 account with the moderation functionality, 
so 
there is that limitation. Also, these managers aren't experts at managing the 
Tokbox 
software, so they might not be able to figure it out even if all 7 accounts 
could 
manage the same embedded chat. 

The real issue is new people coming into the chat who also are first time users 
of 
Tokbox.  They are watching the video and click "join" without really knowing 
about 
the camera and the mic, etc.  So their mic go live and they break out the 
Doritos or 
start talking to the screen, unaware that they are broadcasting. In a worst 
case, 
they cause echo for the whole chat. 

So, a feature that muted people on entry would be different because my 
understanding 
of the moderation feature is that the moderator still has to mute someone on 
entry.

Does that make sense?

Thanks!

Original comment by tuctreeh...@gmail.com on 26 May 2010 at 3:25

[GoogleCodeExporter]

100%

Will add functionality to programmatically mute users when they join a call

Original comment by melih.onvural@gmail.com on 24 Jun 2010 at 5:27

[GoogleCodeExporter]

Awesome! Thanks!

Original comment by ocsg...@gmail.com on 29 Jun 2010 at 7:56

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Original comment by melih.onvural@gmail.com on 24 Nov 2010 at 12:16

• Changed state: Fixed