Closed lauraroverts closed 9 years ago
This should not be browser related. Can you ask her to try logging out and logging in again? The excerpt support might not have been loaded yet for her.
I forgot to mention that she's already done that
Then this is a mystery to me.. Can you ask for a full screenshot so I can have a look at the URL and everything else?
Irma says: 'Ja, ik heb van alles geprobeerd; in- en uitloggen, cache legen, vandaag computer weer opnieuw opgestart..vind dit ook heel vreemd. Bijgaand een printscreen van het hele scherm.'
ok well this was a brain breaker :P turns out you need to turn on the excerpt in your screen options sometimes:
Wow, well done! Irma can now also see it ;-)
It seems that RAIN can't see the 'excerpt' box in WP for the country pages. For that reason they can't edit the text next to the map, for example at http://www.rain4food.net/kenya/ She is using Firefox. Strange thing is that I can actually see the box using Firefox 32.0.3.
Below a screenshot of what Irma from RAIN sees in the admin.