On May 6th, 2023, this backup process stopped working for us. We've seen two variations off this error, which I'll explain. I should also point out that our instance has not received the Summer 23 update yet.
/opt/force-metadata-backulp/build.xml:42: The following error occurred while executing this line:
/opt/force-metadata-backup/build/folders-build.xml:20: Failed to login: Encountered HTML Content when looking for http://schemas.xmlsoap.org/soap/envelope/:Envelope
This was the first occurrence. So I logged into the user account we use for this and discovered that it was requiring us to set up MFA, which I did. According to their docs, MFA shouldn't affect anything using REST or SOAP.
But after setting up MFA, it now fails with the same error, but in a different spot and in about half the amount of time:
/opt/force-metadata-backulp/build.xml:38: The following error occurred while executing this line:
/opt/force-metadata-backup/build/bulk-retrievable-target.xml:131: Failed to login: Encountered HTML Content when looking for http://schemas.xmlsoap.org/soap/envelope/:Envelope
Upon inspecting our login history, I confirmed there are no listed login failures. In fact, we see hundreds of successful logins from our backup tool every time we run it. Any idea what's happening?
Hello.
On May 6th, 2023, this backup process stopped working for us. We've seen two variations off this error, which I'll explain. I should also point out that our instance has not received the Summer 23 update yet.
This was the first occurrence. So I logged into the user account we use for this and discovered that it was requiring us to set up MFA, which I did. According to their docs, MFA shouldn't affect anything using REST or SOAP.
But after setting up MFA, it now fails with the same error, but in a different spot and in about half the amount of time:
Upon inspecting our login history, I confirmed there are no listed login failures. In fact, we see hundreds of successful logins from our backup tool every time we run it. Any idea what's happening?