dshadmin account not able to login via guacamole - Githubissues

alan-turing-institute / data-safe-haven

https://data-safe-haven.readthedocs.io

BSD 3-Clause "New" or "Revised" License

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dshadmin account not able to login via guacamole #2288

Open mattwestby opened 4 days ago

mattwestby commented 4 days ago

:white_check_mark: Checklist

[x] I have searched open and closed issues for duplicates.
[x] This is a problem observed when deploying a Data Safe Haven.
[x] I can reproduce this with the latest version.
[x] I have read through the documentation.
[x] This isn't an open-ended question (open a discussion if it is).

:computer: System information

Operating System: Linux Ubuntu 22.04
Data Safe Haven version: 5.0.1

:package: Packages

List of packages

```none Paste list of packages here ```

:no_entry_sign: Unable to login to workspace VM with user dshadmin account but does work via the serial console in azure.

:deciduous_tree: Log messages

Relevant log messages

```none Your log details here ```

:recycle: To reproduce

JimMadge commented 4 days ago

@mattwestby Do you mean you are unable to login to Guacamole, the VM via xrdp, the VM via SSH, or some combination of those?