Describe the bug
I own a couple Meross Plugs, MSS210 and MSS310.
Two MSS310 switch on/off like crazy since ~2 days. They even continue to do so when I completely erased the meross integration, and I have to let them do their thing. Unplugging doesnt help, I have to let them do their turn on/off thingy.
They're not even connected to the wifi when they're doing it (I also tried to turn off the whole IoT Wifi).
After some time without the meross integration, they are 'normal' again.
When integrating again, the 'fun' begins anew.
No other plugs show this behaviour.
I tried several versions of this integration and HA, details below.
Looking at the logs I see the timeouts, but cant explain why they would happen. I tried to remap mqtt-eu-2 to mqtt-eu-3 in my local dns, but then no plugs worked.
Right now, I have them disabled in the integration, so I can use the other plugs with HA. The plug which was the worst, is completely silent. The other one does switch on/off like 3 times per hour, idk why. The logs were identical for both plugs.
I'm not 100% sure this is a bug of this integration, but I really appreciate any help before throwing them away.
Thanks in advance.
//edit: The other one still turning on/off after disabling could have been my error. I forgot to restart HA after disabling the device / all entities. When up-/downgrading versions of the integrations I always restarted HA to do it as cleanly as possible.
Your environment
HomeAssistant version: HA 2023.9.2, also tried older like 2023.7.3
Hardware environment: VMware ESXi x86, Debian 12, HA Supervised Installation
Devices: MSS310, Firmware 2.1.17, HW Version 2.0.0
Integration versions tested: 1.2.6 (doenst work anymore), 1.2.8, 1.2.9b1, 1.2.10b0 - had 1.2.8 when it started
Logs taken when the issue happened
Timeout occurred while waiting a response for message b'{"header":{"from":"/app/661006-8858a48e2e46994f955d3804db9ef9bf/subscribe","messageId":"f91ffa1a5a10c4dd4ee5a994be9e2925","method":"GET","namespace":"Appliance.Control.Electricity","payloadVersion":1,"sign":"7796c9d3f7174daa260161c0c667f7b7","timestamp":1695315684,"triggerSrc":"Android","uuid":"21020361851252251h6148e1e94ab8ff"},"payload":{"channel":0}}' sent to device uuid 21020361851252251h6148e1e94ab8ff. Timeout was: 10.000000 seconds. Mqtt Host: mqtt-eu-2.meross.com:443.
Timeout occurred while waiting a response for message b'{"header":{"from":"/app/661006-8858a48e2e46994f955d3804db9ef9bf/subscribe","messageId":"497f47f43b52f92328a83740e4a7154f","method":"GET","namespace":"Appliance.Control.Electricity","payloadVersion":1,"sign":"55d8629d61feceeaa7627951e0a16619","timestamp":1695316524,"triggerSrc":"Android","uuid":"21020361851252251h6148e1e94ab8ff"},"payload":{"channel":0}}' sent to device uuid 21020361851252251h6148e1e94ab8ff. Timeout was: 10.000000 seconds. Mqtt Host: mqtt-eu-2.meross.com:443.
Error occurred. ------------------------------------- Component version: 0.4.6.0rc2 Device info: Name: Plug4 UUID: 21020361851252251h6148e1e94ab8ff Type: mss310 HW Version: 2.0.0 FW Version: 2.1.17 Error Message: "An exception occurred"
Traceback (most recent call last):
File "/usr/local/lib/python3.11/asyncio/tasks.py", line 490, in wait_for
return fut.result()
^^^^^^^^^^^^
asyncio.exceptions.CancelledError
The above exception was the direct cause of the following exception:
Traceback (most recent call last):
File "/usr/local/lib/python3.11/site-packages/meross_iot/manager.py", line 903, in _async_send_and_wait_ack
return await asyncio.wait_for(future, timeout)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/asyncio/tasks.py", line 492, in wait_for
raise exceptions.TimeoutError() from exc
TimeoutError
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "/config/custom_components/meross_cloud/sensor.py", line 147, in async_update
await self._device.async_get_instant_metrics(channel=self._channel_id)
File "/usr/local/lib/python3.11/site-packages/meross_iot/controller/mixins/electricity.py", line 41, in async_get_instant_metrics
result = await self._execute_command(method="GET",
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/site-packages/meross_iot/controller/device.py", line 308, in _execute_command
return await self._manager.async_execute_cmd(destination_device_uuid=self.uuid,
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/site-packages/meross_iot/manager.py", line 847, in async_execute_cmd
return await self.async_execute_cmd_client(client=client,
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/site-packages/meross_iot/manager.py", line 884, in async_execute_cmd_client
response = await self._async_send_and_wait_ack(
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/site-packages/meross_iot/manager.py", line 910, in _async_send_and_wait_ack
raise CommandTimeoutError(message=str(message), target_device_uuid=target_device_uuid, timeout=timeout)
meross_iot.model.exception.CommandTimeoutError
Describe the bug I own a couple Meross Plugs, MSS210 and MSS310. Two MSS310 switch on/off like crazy since ~2 days. They even continue to do so when I completely erased the meross integration, and I have to let them do their thing. Unplugging doesnt help, I have to let them do their turn on/off thingy. They're not even connected to the wifi when they're doing it (I also tried to turn off the whole IoT Wifi). After some time without the meross integration, they are 'normal' again. When integrating again, the 'fun' begins anew.
No other plugs show this behaviour. I tried several versions of this integration and HA, details below. Looking at the logs I see the timeouts, but cant explain why they would happen. I tried to remap mqtt-eu-2 to mqtt-eu-3 in my local dns, but then no plugs worked.
Right now, I have them disabled in the integration, so I can use the other plugs with HA. The plug which was the worst, is completely silent. The other one does switch on/off like 3 times per hour, idk why. The logs were identical for both plugs.
I'm not 100% sure this is a bug of this integration, but I really appreciate any help before throwing them away. Thanks in advance.
//edit: The other one still turning on/off after disabling could have been my error. I forgot to restart HA after disabling the device / all entities. When up-/downgrading versions of the integrations I always restarted HA to do it as cleanly as possible.
Your environment HomeAssistant version: HA 2023.9.2, also tried older like 2023.7.3 Hardware environment: VMware ESXi x86, Debian 12, HA Supervised Installation Devices: MSS310, Firmware 2.1.17, HW Version 2.0.0 Integration versions tested: 1.2.6 (doenst work anymore), 1.2.8, 1.2.9b1, 1.2.10b0 - had 1.2.8 when it started
Logs taken when the issue happened