albertogeniola / meross-homeassistant

Custom component that leverages the Meross IoT library to integrate with Homeassistant
MIT License
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Not all devices appear when configuring this integration #477

Closed antoniomado closed 7 months ago

antoniomado commented 11 months ago

Describe the bug I installed the meross_cloud custom component added the integration and, when configuring the meross acount using the endpoint https://iot.meross.com, it pulls 2 devices I have but I have more devices (4 in total).

I tried with the regional endpoints mentioned here on the installation steps but none of them retrieved any device.

Is this a known issue of this component or am I doing something wrong?

Your environment HomeAssistant version: core 2023.12.1 frontend 20231208.2 Hassio Version (if applicable): -- PLEASE SPECIFY -- Hardware environment: running Home Assistant on docker using a Synology NAS with DSM 7.2

Logs taken when the issue happened

--- PASTE LOGS HERE ---
mnirish2003 commented 9 months ago

Hi there,

Just checking to see if you managed to get this fixed?

For the last week I have also had this problem. I have two devices and it is only seeing one of them. It can see my mss426 but not my mss425f.

albertogeniola commented 7 months ago

Hi!

can you please attach the logs of HA when the integration is loaded? The logs will help us understand if the devices are being detected or simply are not supported by the current version of the integration.

albertogeniola commented 7 months ago

Closing as requested info has not been provided. Feel free to reopen when you get the data necessary for the debug.