albertogeniola / meross-homeassistant

Custom component that leverages the Meross IoT library to integrate with Homeassistant
MIT License
731 stars 83 forks source link

Problemas con actualización v1.2.13 #489

Closed AtonPC closed 7 months ago

AtonPC commented 9 months ago

Describe the bug Se ha actualizado la app de Meross Cloud IoT a la versión 13 y no se conecta al cloud de Meross. Han dejado de funcionar todos los dispositivos y entidades. Intento añadir una nueva entrada y constantemente me dice que los credenciales son erróneos, cuando no es así, están correctos.

He recargado la app y tampoco funciona.

Your environment Core 2024.2.2 Supervisor 2024.02.0 Operating System 11.5 Frontend 20240207.1

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albertogeniola commented 8 months ago

Hi @AtonPC ,

please write in english so that also other people can benefit from it :)

In any case, if I understood correctly, you are saying that the login fails when using your credentials and you are 100% sure those credentials are valid. If that's correct, please repeat the login attempt with valid credentials and report the HA logs reporting the specific error: you can find them in "Settings->System->Logs". Please attach the portion of logs being written when you get the credentials error.

albertogeniola commented 7 months ago

Closing as requested details have not been provided. Feel free to reopen when ready to gather the necessary information.