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albertogeniola / meross-homeassistant

Custom component that leverages the Meross IoT library to integrate with Homeassistant
MIT License
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A timeout occurred while waiting for the ACK #50

Closed harkor closed 4 years ago

harkor commented 4 years ago 
OS Debian 10 (Docker)
Home Assistant Core 0.105.5
HACS 0.21.5
Meross Cloud IoT 20200216.1 (same problem with 20200109.5)
Device mss310 1.0.0 (Firmware 1.1.18)

Hello,

When Home Assistant just started, no problem, I have the power voltage but after a random time (sometimes 30 minutes, sometimes 10 hours). The power voltage stop to be updated on home assistant.

If I check with the Meross mobile app, is fine, I have the actual power consumption but not with Home Assistant.

If I restart home assistant, problem gone but reappear after a time.

In SSH, I can ping external IP address and resolv domain so it's probably not a dns or connexion issue.

I have this type of log every 30-31 secondes.

2020-02-18 08:30:08 ERROR (MainThread) [homeassistant.helpers.entity] Update for sensor.ordinateur_julien fails Traceback (most recent call last): File "/usr/src/homeassistant/homeassistant/helpers/entity.py", line 279, in async_update_ha_state await self.async_device_update() File "/usr/src/homeassistant/homeassistant/helpers/entity.py", line 459, in async_device_update await self.async_update() File "/config/custom_components/meross_cloud/sensor.py", line 42, in async_update sensor_info = self._device.get_electricity() File "/usr/local/lib/python3.7/site-packages/meross_iot/cloud/devices/power_plugs.py", line 144, in get_electricity return self._get_electricity()['electricity'] File "/usr/local/lib/python3.7/site-packages/meross_iot/cloud/devices/power_plugs.py", line 21, in _get_electricity return self.execute_command("GET", ELECTRICITY, {}) File "/usr/local/lib/python3.7/site-packages/meross_iot/cloud/device.py", line 126, in execute_command return self.__cloud_client.execute_cmd(self.uuid, command, namespace, payload, callback=callback, timeout=timeout) File "/usr/local/lib/python3.7/site-packages/meross_iot/cloud/client.py", line 302, in execute_cmd raise CommandTimeoutException("A timeout occurred while waiting for the ACK: %d" % timeout)

Any clue ?

In an old version the status went into "unavailable" => https://github.com/albertogeniola/meross-homeassistant/issues/42

albertogeniola commented 4 years ago

Closing in favor of #51 . We'll keep that issue as the main one. Thanks for sharing.