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albertosgz / Wordpress_BigBlueButton_plugin

BigBlueButton plugin for Wordpress https://es.wordpress.org/plugins/bbb-administration-panel/
GNU General Public License v3.0
17 stars 12 forks source link

ERROR Message: "Sorry an error occured while joining the meeting." by multiple rooms #40

Open lrit18 opened 3 years ago

lrit18 commented 3 years ago

Hello everybody, I created about 30 rooms with the plugin. I have integrated all of these on one page with the shortcode [bigbluebutton]. Unfortunately, I get the error message "Sorry an error occurred while joining the meeting." when I try to join the room (user or moderator). It is only possible to join the meeting which was started first. The error message only appears if another conference is already active. It is therefore not possible to hold several conferences at the same time. Can someone help me with this problem? thanks

albertosgz commented 3 years ago

You should be able to join the meeting even if was created by the admin side. Can you try a fresh installation or just deactivating the rest of the plugins, and then try to create a new one and join the room?

lrit18 commented 3 years ago

I can join any of the rooms. Each. However, if user A has already joined a room, then user B cannot join any other room. Only in the room of user A. It seems like it is not possible to join several rooms at the same time.

lrit18 commented 3 years ago

I have freshly installed wordpress. the latest version. no other plugins except the bbb administrator plugin from you. i created 2 rooms with the plugin. in the overview of the plugin in the backend I click on "join" in room 1. I am directed into the room. at the same time I click on "join" for room 2. I cannot join the second room. an error message should be displayed. but this is not shown correctly. see the screenshot. so i can't be in several rooms at the same time. this seems to be a bug to me. bbb

albertosgz commented 3 years ago

Sure, it looks like a bug, since it should go to room 2 when click "join" on button 2. Did you see any error on php logs? Which version of Wordpress are you using?

Alberto Sánchez González

El sáb, 24 abr 2021 a las 20:54, lrit18 @.***>) escribió:

I have freshly installed wordpress. the latest version. no other plugins except the bbb administrator plugin from you. i created 2 rooms with the plugin. in the overview of the plugin in the backend I click on "join" in room 1. I am directed into the room. at the same time I click on "join" for room 2. I cannot join the second room. an error message should be displayed. but this is not shown correctly. see the screenshot. so i can't be in several rooms at the same time. this seems to be a bug to me. [image: bbb] https://user-images.githubusercontent.com/20736613/115969824-48edd180-a53f-11eb-87fa-0b014989d450.JPG

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lrit18 commented 3 years ago

Where can I see the php logs? In Wordpress or on the server? WordPress in version 5.7.1 Greetings

albertosgz commented 3 years ago

Should be on the server. I think there are plugins to see them from WP. Regards.

Alberto Sánchez González

El dom, 25 abr 2021 a las 10:50, lrit18 @.***>) escribió:

Where can I see the php logs? In Wordpress or on the server? WordPress in version 5.7.1 Greetings

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albertosgz commented 2 years ago

Hi dear.

I test it locally, and works fine. I am redirected to the right room. Can you confirm the issue is still happening to you?