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alchemy-fr / Phraseanet

Digital Asset Management PHP app
http://www.phraseanet.com
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Unable to add files to Phraseanet #3995

Open zhuyi1983 opened 2 years ago

zhuyi1983 commented 2 years ago

Hello,

I installed Phraseanet on a mac using docker, and I changed MAX_BODY_SIZE to 20G in .env file to allow big files. Although the uploader accepts big files (more than 1G), after uploading finishes the error message shows "Unable to add files to Phraseanet". Any idea how to fix it?

Thanks, Y screen 2022-03-25 085633 i

nmaillat commented 2 years ago

Hello, check the message in the logs/app_error_xxxx-xx-xx.log file and/or the response return in the browser it seems to be a write permission or remaining space on the disk issue.

zhuyi1983 commented 2 years ago

Hello, there's no related error message in app_error xxx .log, and not sure how to check response in browser. Again, it only occurs when file is bigger than 1G, I have manually copy file to asset folder, it seems ok. Any idea how to debug the problem？