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aleab / toastify

:mega: TOASTIFY DEVELOPMENT HAS STOPPED | Toastify adds global hotkeys and toast notifications to Spotify
https://aleab.github.io/toastify
GNU General Public License v2.0
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Unhandled exception pop up #98

Closed CameronMackenzie99 closed 5 years ago

CameronMackenzie99 commented 6 years ago

If this is a crash, bug or unexpected behaviour report, please use the following template.

EXPECTED BEHAVIOUR

Music will change to next song whilst in fullscreen game

ACTUAL BEHAVIOUR

Toastify crashed upon switch to next song, tabbed out of game "Unhandled exception"

STEPS TO REPRODUCE THE BEHAVIOUR

Launch toastify and play music whilst playing a fullscreen game

LOG FILE

(Drag and drop your Toastify.log file here; it can be found in %LocalAppData%\Toastify) Can't find log file in appdata.

aleab commented 6 years ago

Hi @xaarock and thank you for the bug report!

Unfortunately, however, I couldn't reproduce your issue. I've tried a bunch of games (specifically, Mass Effect Andromeda, Dragon Age Inquisition, The Witcher 3, Divinity: Original Sin 2, Sid Meier's Civilization V, Quake Live), both in "real" fullscreen and borderless windowed fullscreen mode, and Toastify didn't crash upon changing song.

  1. What game were you playing exactly?
  2. Does it happen consistently or was it a one-off, isolated case?
  3. Does it happen with every game or just with one/some in particular?
  4. Can you look for a log file inside the installation directory of Toastify? It should be named log.log or something like that ending in .log; if it's there, upload it here, please.
  5. If you can't find the log file mentioned above or if it's empty, the log file in AppData must exist. Look for a directory named Toastify in C:\Users\<user-name>\AppData\Local\; the log file is inside it.
CameronMackenzie99 commented 6 years ago

Hello, sorry for late reply. I really appreciate your work, Toastify is a life saver!

  1. This only seems to happen with CS:GO ('real' fullscreen) I play the game in native 1920x1080 resolution.
  2. Happens consistently every time I launch toastify and start playing CS:GO.
  3. Doesn't seem to happen with every song change. I haven't been able to identify any particular reason, as it always happen when I am not concentrating. Possibly to do with spotify ads playing?
  4. I was looking in the Roaming folder not the Local folder, I have attached the log file now. Toastify.log
CameronMackenzie99 commented 6 years ago

Note: The other games I play are all windowed fullscreen, I will test it with another fullscreen game.

aleab commented 6 years ago

That log file has been really helpful, thanks! Can you check if this version of Toastify works now? ToastifyInstaller.zip

I'll have to wait for a friend of mine to let me test it with his copy of CS:GO before actually releasing a new version, though.

CameronMackenzie99 commented 6 years ago

Hello aleab, That version of Toastify didn't crash over half an hour of testing it with CS:GO. Thank you so much for fixing this issue so promptly!