search

alephdata / aleph

Search and browse documents and data; find the people and companies you look for.
http://docs.aleph.occrp.org
MIT License
2k stars 267 forks source link

BUG: Can't preview image and pdf also can't converte to PDF #3816

Open PhamPham92 opened 1 month ago

PhamPham92 commented 1 month ago

Hello,

I have this msg when i want to preview a image or a pdf : image image image

Can someone help me ? thank you.

tillprochaska commented 1 month ago

Hi, thanks for using Aleph. Please make sure to provide the information specified in the issue template when opening issues in this repository.

Based on the error message, I think your ingest-file process might not use the correct database. How are you running Aleph? Did you specify a custom database URI (using the ALEPH_DATABASE_URI configuration option)?

PhamPham92 commented 1 month ago

Hello, I use the docker-compose from the Deployment production methods and i didn't touch anything : image

tillprochaska commented 1 month ago

Which Aleph version are you using?

PhamPham92 commented 1 month ago

I use the 3.17.0 : image

Amerousful commented 6 days ago

@PhamPham92 Hey! I also faced the same issue with ingest_cache. It occurred after switching to 3.17. Have you tried running aleph upgrade? It helped me.

PhamPham92 commented 3 days ago

Hello, thanks for your answer. I have already tried, but it didn't help.