alexa / alexa-smart-screen-sdk

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The Voice Chrome does not show after the notification or timer set #115

Closed Jinglouyan closed 2 years ago

Jinglouyan commented 2 years ago

IMPORTANT: Before you create an issue, please take a look at our Issue Reporting Guide.

Briefly summarize your issue:

When I say , "Alexa , set a timer for 10 seconds" , there is no rings after 10 seconds ,and the Voice Chrome does not show ,. And when I create a notification with my mobile phone , Voice Chrome does not show . But the UX on https://developer.amazon.com/en-US/docs/alexa/alexa-voice-service/ux-design-attention.html#chrome shows that Voice Chrome will be shown.

What is the expected behavior?

Voice Chrome will be show shown after timer or notification set

What behavior are you observing?

Nothing is shown, but we're sure that Alexa has recieve our instructions , cause when we set a timer for 10 second on music player , music will stop the play after 10 seconds ,just no rings and no Voice Chrome

Provide the steps to reproduce the issue, if applicable:

Say "Alexa , set a timer for 10 seconds"

Tell us about your environment:

What version of the AVS Device SDK are you using?

Alexa Smart Screen:2.8 Chrome Package:2.4 AVS Device SDK:1.25.0 APL Core Library:1.7.2

Tell us what hardware you're using:

Tell us about your OS (Type & version):

Have you tried the same use case with AVS Device SDK SampleApp?

powj commented 2 years ago

Hi @Jinglouyan ,

For timers and alarms there is no voice chrome displayed for screen based devices, however the ringing sound should play once the timer has elapsed.

If you do not hear the alarm (but you do hear music/alexa speech) then please can you provide the debug device logs to help us understand the issue.

Jinglouyan commented 2 years ago

@powj OK, we got it .But more questions here

  1. Will the display card be shown when the timer done while the Voice Chrome will not be shown ?
  2. Will the Chrome be shown while turning off the Mic ? It seems like the UX has the definition of this scene. image
powj commented 2 years ago

@Jinglouyan

  1. At the present time there are no visual cues when a timer expires - this is a feature we want to offer but at the moment we cannot provide any timeline.
  2. There is no SDK provided state, or functionality for microphone mute - this is because the mute state must be controlled by the device manufacturer who is responsible for ensuring that no microphone input is being provided to the AVS SDK.
Jinglouyan commented 2 years ago

@powj Now we've done about the mute , but we still want to let the chrome shown as red like the UX definition. is there any interface for us to control the GUI page to show it? By the way, we use the chrome package on https://developer.amazon.com/alexa/console/avs/preview/resources/details/SmartScreen%20SDK%20Voice%20Chrome%20Extension now

VaruPan commented 2 years ago

Hi @Jinglouyan,

Thanks for reaching out. Currently we do not have any interface that could control UX definitions for chrome. By the way, here is the guidance on the UX definition: https://developer.amazon.com/en-US/docs/alexa/alexa-voice-service/ux-design-attention.html#alexa-attention-state-colors

sngoc-amazon commented 2 years ago

Closing due to inactivity. Please reopen if needed.