dtpancha
commented
2 years ago Hi @zhaokai3000, after investigation, we have determined that the issue with video playback is likely a skill issue rather than a Smart Screen SDK issue. As for the issue of setting interactionModes.video to "UNSUPPORTED," the expected behavior according to our documentation here is that a blank screen will appear instead of the video. Alternatively, certain skills may check for video support beforehand. It is up to each individual skill to handle this situation. We will follow up with this skills team internally. Please let us know if you have any other questions. Else, we will resolve this issue as it is not specifically a Smart Screen SDK bug.
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Briefly summarize your issue:
The cloud may return a video source for some voice command. The smart screen keeps buffering the video for very long time until timeout and returns to default page.
What is the expected behavior?
The video is played.
What behavior are you observing?
The smart screen keeps buffering the video for very long time until timeout and returns to default page.
Provide the steps to reproduce the issue, if applicable:
1, say "Alexa, what's the latest news between US and Europe?"
Tell us about your environment:
What version of the AVS Device SDK are you using?
Tell us what hardware you're using:
Tell us about your OS (Type & version):
Have you tried the same use case with AVS Device SDK SampleApp?
I tryed chrome and firefox, both have the same issue.
By the way, I wonder if there's a way to let alexa know that the device doesn't support video playbacks. I tried to set interactionModes.video in the smart screen config file to "UNSUPPORTED", but seems alexa still try to play the video source.