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alexa / avs-device-sdk

An SDK for commercial device makers to integrate Alexa directly into connected products.
https://developer.amazon.com/alexa/alexa-voice-service
Apache License 2.0
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Thumbs rating does not update by using Alexa App #1422

Closed elfdie00475 closed 5 years ago

elfdie00475 commented 5 years ago

IMPORTANT: Before you create an issue, please take a look at our Issue Reporting Guide.

Briefly summarize your issue:

Hi, I re-try this issue today because the message on #1087 said this issue is fixed. But, it still happen on SampleApp. Here is my log: thumb_up.TXT.

In the log, I played music station on iHeartRadio and clicked thumbs up button on Alexa App (during line 1682 to line 2206). In expect, AVS cloud should send the directive date to my device for updating thumbs up state, but it didn't. I must re-play the music (during line 2413 to line 2831), the thumbs up state just be updated.

This issue will also happen on Amazon music. Thanks~~

What is the expected behavior?

The thumbs up state shall be updated immediately when I click thumbs up button on Alexa App.

What behavior are you observing?

The thumbs up state doesn't be updated.

Provide the steps to reproduce the issue, if applicable:

  1. Play music station on iHeartRadio or Amazon music.
  2. Open Alexa App and click the "thumbs up" button.
  3. Check that SampleApp get the directive date and thumbs up state shall be updated.

Tell us about your environment:

What version of the AVS Device SDK are you using?

  <1.13.0>

Tell us what hardware you're using:

Tell us about your OS (Type & version):

mvelegon-amzn commented 5 years ago

Hi, We are investigating the issue. Will update here when we have more information.

caleighatamazon commented 5 years ago

Hi there, sorry for our late response on this. Are you still having problems?

caleighatamazon commented 5 years ago

Closing this due to inactivity. Please feel free to re-open if you encounter further problems. Thanks!