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alexa / avs-device-sdk

An SDK for commercial device makers to integrate Alexa directly into connected products.
https://developer.amazon.com/alexa/alexa-voice-service
Apache License 2.0
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AVS registration fails on Dev Kit #1521

Closed ACKNIA closed 5 years ago

ACKNIA commented 5 years ago

IMPORTANT: Before you create an issue, please take a look at our Issue Reporting Guide.

Briefly summarize your issue:

AVS setup does not work successfully on Dev Kit

What is the expected behavior?

During the registration process, after entering Product ID, Client ID string, Client secret string, I get a message saying:

We're sorry! An error occurred when we tried to process your request. Rest assured, we're already working on the problem and expect to resolve it shortly.

What behavior are you observing?

Please see above

Provide the steps to reproduce the issue, if applicable:

Use a Dev Kit and try the registration process

Tell us about your environment:

Using a Pico-Pi based Dev Kit running Linux

What version of the AVS Device SDK are you using?

1.12.0

Tell us what hardware you're using:

Laptop with Dev Kit

Tell us about your OS (Type & version):

Linux

scotthea-amazon commented 5 years ago

Hello @ACKNIA

Version 1.12 of the AVS Device SDK provides an example of authorizing the client using Code-Based-Linking. When using that method you need to specify the "productId", "clientId", and "deviceSerialNumber" values under the "deviceInfo" object in your AlexaClientSDKConfig.json.

Is this in fact the method you are trying to use - or are you trying to use one of the other authorization methods?

Somehow, I think you are working with something else. I am not familiar with a "Pico-Pi based Dev Kit" - can you provide more details?

Best regards, -SWH

caleighatamazon commented 5 years ago

Closing this due to inactivity. Please feel free to re-open the issue if you have more questions or concerns.