Unplugged device never goes offline

BrunoLaine commented 5 years ago

Briefly summarize your issue:

If the device is unplugged while playing Amazon music, the application doesn't realize that the device has gone offline.

What is the expected behavior?

The device should be marked offline in the Amazon app and the progress bar should be stopped on the Amazon Music app.

What behavior are you observing?

The progress bar is not stopped and the device is marked online in the Amazon application for at least 10 minutes.

Provide the steps to reproduce the issue, if applicable:

Play music on the device on Amazon Music and unplug the device.

Tell us about your environment:

This is a custom distribution based on linux but also reproduced on the echo dot 3. I couldn't reproduce on the SampleApp with a kill -9.

What version of the AVS Device SDK are you using?

  v1.14

Tell us what hardware you're using:

[ ] Desktop / Laptop
[ ] Raspberry Pi
[x] Other - tell us more:

Tell us about your OS (Type & version):

[x] Linux
[ ] MacOS
[ ] Raspbian Stretch
[ ] Raspbian Jessy
[ ] Other - tell us more:

dhpp commented 5 years ago

Hi @BrunoLaine. Unfortunately, this is not really an SDK issue (which is strictly client side), but rather is cloud side, so we cannot directly address it. I would suggest you bring the issue to the following forum:

https://forums.developer.amazon.com/topics/feature+request.html

and ask them there. Thanks.

BrunoLaine commented 5 years ago

Thanks for you reply, I will open the issue there

alexa / avs-device-sdk