Closed justy0714 closed 6 years ago
Hi @justy0714,
ResetUserInactivity is not tied to deregistration. It is used to reset the timer that would signal a user being inactive (see https://developer.amazon.com/docs/alexa-voice-service/system.html#resetuserinactivity)
We are still improving the device deregistration experience. For now, please check the answer provided in #339.
Thanks, Kenneth
Hi, AVS team
AVS SDK Version: 1.8
We have developed an independent companion APP for users to interact with our Alexa enabled devices. Users have also been instructed to register/deregister our Alexa enabled products with dedicated APP rather than Amazon Alexa APP.
However, users still can deregister an Alexa device via Amazon Alexa APP. While triggering a deregistration on Amazon Alexa APP, is there any deregistered notification sent to AVS client immediately to let AVS client inform companion APP ?
In addition, as following link indicates "a user interaction on the Amazon Alexa app would trigger ResetUserInactivity directive", is it a good way to detect deregistration from Alexa APP by observing ResetUserInactivity directive ? If not, could you advice us to achieve a better way to get real-time deregistration notification ?
https://developer.amazon.com/docs/alexa-voice-service/system.html#resetuserinactivity
Best Regards, Justy Huang