[WPML integration with Algolia Search] after implementation no results at all

[senlin]

I followed the instructions on this page to try and get singular language results instead of results in both languages. However the result is I get nothing at all.

What did you expect to happen?

singular language search results

What happened instead?

no search results whtasoever

How can we reproduce this behavior?

go here and search for example for "ollie", nothing will show in the dropdown, but hitting enter, the first search result shows what should show in the dropdown.

EDIT: On the staging site (login & pass: demo) I have disabled the lot and there it works, be it with results in both languages.

Technical info

• WordPress version: 4.9.6
• Algolia Search plugin version: 2.11.1

[rayrutjes]

Hoi @senlin ,

Could your send a support request to support@algolia.com? Please make sure to grant us read access to your account. https://www.algolia.com/users/edit#?tab=access-control

Implementation looks correct on the live website. Did you try deleting the Algolia indices from Algolia dashboard and re-index everything?

[senlin]

Hoi Raymond,

Thanks for the reply.

I just rebuilt all indices, but no joy there either. I have given you read access and just sent an email to the support address.

Cheers, Pieter

[senlin]

okay, as this is a live site and thus cannot have no search results at all, I have now turned it around:

the live site has the original results in two languages, the staging site has the "solution" implemented and thus no results at all.

[senlin]

After sending the email I haven't heard anything anymore. Can't say that I understand the reason for asking for an email then...

[rayrutjes]

Sorry about the delay @senlin . I will get to it as soon as possible. Please bear with me.

[senlin]

issue solved via email support, many thanks for following up!

[rayrutjes]

You are welcome, sorry about the delay @senlin .

[alishanster]

So what was the solution? I am facing exactly the same problem. Would be wonderful if you could share a solution, without having me to do all the emailing back and forth with support staff. Thank you.

[senlin]

@alishanster it basically had to do with correctly following all the steps of the instructions found on https://community.algolia.com/wordpress/wpml.html and then if you followed the tutorial, you should be able to hit the push settings button on the Algolia Search -> autocomplete page next to every index you are using.

[alishanster]

Thank you, it worked!