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algolia / algoliasearch-zendesk

Integrate Algolia within your Zendesk Help Center in minutes.
https://community.algolia.com/zendesk
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Feat/answers on form #139

Closed alphonseb closed 3 years ago

alphonseb commented 3 years ago

This PR adds an Algolia Answer search when typing the subject of the request on a zendesk contact page, and displays the best answer (if it exists).

Note: with the way this is done, the user would be required to insert in zendesk one code block on the homepage template (for the autocomplete), and one code block on the new request template. To make the integration easier, we could possibly refactor so that only one code block has to be inserted (in the document head template for instance, with of course the downside that it would be loaded on every zendesk page). Happy to discuss it!

redox commented 3 years ago

Note: with the way this is done, the user would be required to insert in zendesk one code block on the homepage template (for the autocomplete), and one code block on the new request template.

I think this is acceptable :)

alphonseb commented 3 years ago

This version is published on npm and can be previewed here.