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algolia / algoliasearch-zendesk

Integrate Algolia within your Zendesk Help Center in minutes.
https://community.algolia.com/zendesk
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Enable clickAnalytics = true, when analytics = true #84

Closed pbernasconi closed 5 years ago

pbernasconi commented 5 years ago

Sourced from https://www.algolia.com/doc/guides/getting-insights-and-analytics/search-analytics/click-through-and-conversions/how-to/send-click-and-conversion-events-with-instantsearch/js/

pbernasconi commented 5 years ago

@Jerska can you check this out pls?

Jerska commented 5 years ago

Hi @pbernasconi . Thank you for taking the time to open a PR.

Setting clickAnalytics: true is only one of the multiple requirements to activate click analytics on the search results. This requires a complete implementation.

One thing to keep in mind is that this integration uses instantsearch v1, whereas the docs are about instantsearch v2.

One important thing to note is that our Zendesk integration is in maintenance mode, and that such a feature won't be implemented unless there's high demand.

Jerska commented 5 years ago

Hi @pbernasconi ! We've just introduced a new clickAnalytics parameter which you can now enable in your parameters. See https://community.algolia.com/zendesk/documentation/#available-options . :)

We also have a PR to introduce conversion events if that's of use to you. https://github.com/algolia/algoliasearch-zendesk/pull/119

Let us know how it goes!