Some Data are missing

[oschmidteu]

Hey thanks for the packeg. Was very easy to set it up and looks very good but a few datas are missing: Not sure if this ist due to DSM 7 or because i use the NVME SSDs as a second volume.

Any idea?

[angadsingh]

+1 same here.. i think its because of a version issue. i can see that the MIBs have changed:

snmpwalk -c public -v 2c 127.0.0.1 .1.3.6.1.4.1.6574.6
SYNOLOGY-SERVICES-MIB::serviceInfoIndex.1 = INTEGER: 1
SYNOLOGY-SERVICES-MIB::serviceInfoIndex.2 = INTEGER: 2
SYNOLOGY-SERVICES-MIB::serviceInfoIndex.3 = INTEGER: 3
SYNOLOGY-SERVICES-MIB::serviceInfoIndex.4 = INTEGER: 4
SYNOLOGY-SERVICES-MIB::serviceInfoIndex.5 = INTEGER: 5
SYNOLOGY-SERVICES-MIB::serviceInfoIndex.6 = INTEGER: 6
SYNOLOGY-SERVICES-MIB::serviceInfoIndex.7 = INTEGER: 7
SYNOLOGY-SERVICES-MIB::serviceInfoIndex.8 = INTEGER: 8
SYNOLOGY-SERVICES-MIB::serviceInfoIndex.9 = INTEGER: 9
SYNOLOGY-SERVICES-MIB::serviceName.1 = STRING: "CIFS"
SYNOLOGY-SERVICES-MIB::serviceName.2 = STRING: "AFP"
SYNOLOGY-SERVICES-MIB::serviceName.3 = STRING: "NFS"
SYNOLOGY-SERVICES-MIB::serviceName.4 = STRING: "FTP"
SYNOLOGY-SERVICES-MIB::serviceName.5 = STRING: "SFTP"
SYNOLOGY-SERVICES-MIB::serviceName.6 = STRING: "HTTP/HTTPS"
SYNOLOGY-SERVICES-MIB::serviceName.7 = STRING: "TELNET"
SYNOLOGY-SERVICES-MIB::serviceName.8 = STRING: "SSH"
SYNOLOGY-SERVICES-MIB::serviceName.9 = STRING: "OTHER"
SYNOLOGY-SERVICES-MIB::serviceUsers.1 = INTEGER: 0
SYNOLOGY-SERVICES-MIB::serviceUsers.2 = INTEGER: 2
SYNOLOGY-SERVICES-MIB::serviceUsers.3 = INTEGER: 0
SYNOLOGY-SERVICES-MIB::serviceUsers.4 = INTEGER: 0
SYNOLOGY-SERVICES-MIB::serviceUsers.5 = INTEGER: 0
SYNOLOGY-SERVICES-MIB::serviceUsers.6 = INTEGER: 1
SYNOLOGY-SERVICES-MIB::serviceUsers.7 = INTEGER: 0
SYNOLOGY-SERVICES-MIB::serviceUsers.8 = INTEGER: 2
SYNOLOGY-SERVICES-MIB::serviceUsers.9 = INTEGER: 0

[nevusZ]

+1 same here have you solved it somehow?

[rotanon]

@nevusZ it appears the IP address of the synology server is hardcoded in the telegraf input file

[vnl]

Same issue, @rotanon what is the hardcoding causing?

[EliasADN]

Hey thanks for the packeg. Was very easy to set it up and looks very good but a few datas are missing: Not sure if this ist due to DSM 7 or because i use the NVME SSDs as a second volume.

Any idea?

Check the logs of Docker, if you have something about "INFO exited: snmpwalk (exit status 1; not expected)" you need configure a rule in your synology firewall, port 161 udp from the docker network

[neomelb]

Hey thanks for the packeg. Was very easy to set it up and looks very good but a few datas are missing: Not sure if this ist due to DSM 7 or because i use the NVME SSDs as a second volume. Any idea?

Check the logs of Docker, if you have something about "INFO exited: snmpwalk (exit status 1; not expected)" you need configure a rule in your synology firewall, port 161 udp from the docker network

Thanks! I've also experienced the same issue and looking for a resolution for a few days. Firewall was not enabled when the issue occurred. I have enabled the Firewall and manually added a rule to open up port UDP161, it fixed the issue!

[alhazmy13]

Thanks @neomelb for sharing this @oschmidteu Can you please confirm if adding UDP/161 rule to the Firewall fixed your issue?

[mase1981]

I am having this same issue since recent update (today), adding the firewall rule to test. will report back. Edit: Adding 161 UDP allow from Docker network 172.12.0.0/16 did not solve this issue. However, i have disabled firewall and it immediately started working. Debugging to identify where is the missing rule.

Edit: Add new rule: Select from a built in applications SNMP Services Source: 172.12.0.0 / subnet: 255.255.0.0 Add the rule move the rule from the bottom to be above the deny/deny all disable and re-enable the firewall for it to take affect Should fix the issue.

[alhazmy13]

Thanks for the confirmation @mase1981