Closed FregrinZ closed 8 years ago
Thanks for your feedback! Please let us know are you using beta version as detailed below?
https://www.reddit.com/r/AlienwareAlpha/comments/3u940g/hivemind_ui_beta_program/
Also, if you could follow below steps and let us know if HiveMindService and HiveMindMonitor are present and running or not?
Steps:
• If you are presently in Alpha Console Account (HiveMind) then Click on Power Menu -> Go To Desktop. • If Go to Desktop doesn’t respond then via Keyboard press CTRL+ALT+DELETE, look for the Sign Out Option and Click on it. • This should take you to the initial Windows logon screen where it shows the option for Desktop Mode (Admin User Account) and Alpha Console Account. Select and Log-In into your Desktop Mode (Admin User Account) • Open Task Manager by right-click on the Taskbar, and then click on Task Manager. Or you can open Task Manager by pressing CTRL+SHIFT+ESC. • Click on the Services tab to see the services that are currently running under your user account. • Check to see, if HiveMindService is present under Services Tab. • If HiveMindService is present then check if it is Running or Stopped under Status column. • If HiveMindService is Running, click on the Detail Tab. • Under Detail Tab, check if the HiveMindMonitor is running.
I believe am using correct beta,I will check your steps above when am home from work..thanks for the replies.
Far I can see services are running...and am using beta you linked,if i run the exe file asks do I want to disable the beta.
I also downloaded kodi master zip and copy/paste over some the folders that looked like could be right ones but didnt fix the issue, i tap on power and menu comes up but non of my selections do anything,be it shutdown,sleep or reboot etc. Also doesnt find any of my games only the ones i added manually :(
Thanks for the update. Could you please follow below steps and provide screenshot of the screen.
Use Desktop Mode (Admin User Account)
Ah sorry I done system restore before seeing your reply,problem now is hivemind won't get press circle when you install and pick console mode..
I click on power, but non of the available options do anything. I have to shutdown via ctrl alt delete or in steam.