Marketing Cloud SDK not tracking user interactions on push notifications

[byFadili]

Hello !

I am using Marketing Cloud Mobile Push for push notification to send push notifications to registered devices and having some trouble tracking "Opened" and "Last activity date".

I tried the @allboatsrise/expo-marketingcloudsdk .track() method, but it doesn't seem to work.

On MC SDK documentation they provide some information about tracking and I wanted to know if that has been implemented in this package.

Does anyone have the same issue ? Any idea why did is happening ?

Thank you !

[andrejpavlovic]

You can try adding this to ExpoMarketingCloudSdkNotificationsDelegate.swift to see if it helps.

  @objc
  public func userNotificationCenter(_ center: UNUserNotificationCenter, didReceive response: UNNotificationResponse, withCompletionHandler completionHandler: @escaping () -> Void) {
    SFMCSdk.mp.setNotificationRequest(response.notification.request)
    completionHandler()
  }

[FelipeGCastro]

You can try adding this to ExpoMarketingCloudSdkNotificationsDelegate.swift to see if it helps.

  @objc
  public func userNotificationCenter(_ center: UNUserNotificationCenter, didReceive response: UNNotificationResponse, withCompletionHandler completionHandler: @escaping () -> Void) {
    SFMCSdk.mp.setNotificationRequest(response.notification.request)
    completionHandler()
  }

Hello @andrejpavlovic, tried to add the code but looks like it's not working 😞, another guess?

[andrejpavlovic]

@FelipeGCastro So you:

1. Receive the notification on your device
2. Press on the notification which then opens the app

After all this, the opened status is still not recorded?

[FelipeGCastro]

@andrejpavlovic , it took a long time to show on the overview, but looks like it works, also I forgot to set analyticsEnabled: true

[andrejpavlovic]

also I forgot to set analyticsEnabled: true

That would definitely help :)

@FelipeGCastro Did you have to add the code above that I suggested as well?

[andrejpavlovic]

@FelipeGCastro I see you added it in https://github.com/allboatsrise/expo-marketingcloudsdk/pull/20 , works for me :)

[andrejpavlovic]

Fix published in [49.0.1](https://github.com/allboatsrise/expo-marketingcloudsdk/releases/tag/49.0.1