Error while creating shipment

[TomasReznicek]

Występuje problem:

• [x] z zasobem REST API / with a REST API resource
• [x] ze środowiskiem produkcyjnym / with the production environment
• [ ] ze środowiskiem testowym / with the test environment
• [ ] z logowaniem lub autoryzacją / with login or authorization
• [ ] na portalu https://developer.allegro.pl/ / at https://developer.allegro.pl/en/
• [ ] inny / other

:beetle: Opis / Description Hello, I am unable to create shipment via api shipment-management/shipments/create-commands. The POST part of creation works, but when I check the creation status using GET https://api.allegro.pl/shipment-management/shipments/create-commands/ddf296ae-2dae-4601-9878-ea825e8cd254 I receive error:

{"commandId":"ddf296ae-2dae-4601-9878-ea825e8cd254","status":"ERROR","errors":[{"code":"BAD_REQUEST","message":"Opennet API cannot process request","details":"Opennet API cannot process request","path":null,"userMessage":"Przewoźnik odpowiedział nieznanym błędem [1059]"}],"shipmentId":null}

[Lukasz-Zurek]

As I have checked it closely - there is no possibility to send a package from CZ for this delivery method: 0b9bed2c-0bc1-4e1f-9694-29bb39ebb483 (Allegro One Box, One Kurier). It is dedicated for "allegro-pl" marketplace.

We have marked all of the delivery methods dedicated for CZ:

        "marketplaces": [
            "allegro-cz"
        ],

You can check them by using GET /shipment-management/delivery-services.

If you want to send a package from CZ to PL, you will have to use one of these delivery methods, which we have described here. So it's gonna be UPS or DHL Courier - delivery from Czechia.

[TomasReznicek]

Hello,

I've changed the sender address to PL one, but now I have different error: commandId: 5387b3b1-9c12-44c2-8d8e-14b622b86d29 {"errors":[{"code":"ServiceTimeoutException","message":"An error occurred","details":null,"path":null,"userMessage":"Query response time exceeded. Try again."}]} Can you please explain me this error?

[Lukasz-Zurek]

@TomasReznicek The buyer has selected the pickup point, but you did not provide it in the request, in the receiver.point field. There is no possibility to ship this package door to door in this situation.

[TomasReznicek]

@Lukasz-Zurek same error with point defined. commandId eeb57498-64f6-4e2c-98af-c485f6cd9d99

[Lukasz-Zurek]

@TomasReznicek I don't see any error with commandID: eeb57498-64f6-4e2c-98af-c485f6cd9d99. Are you sure about that commandId?

[TomasReznicek]

@Lukasz-Zurek also 7050da75-7dc6-4091-9f61-e32497480f91

{"errors":[{"code":"ServiceTimeoutException","message":"An error occurred","details":null,"path":null,"userMessage":"Query response time exceeded. Try again."}]}

[Lukasz-Zurek]

@TomasReznicek Ok, thank you. I have reported this to another department.

[Lukasz-Zurek]

@TomasReznicek This was an error on our side. We have already fixed it.

We are sorry for the inconvenience.

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