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Issue tracker and wiki for Allegro REST API
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Replace the EAN code of the offer One Fulfillment #9494

Closed yao657355700 closed 1 month ago

yao657355700 commented 1 month ago

For example: There is now an offer with EAN code 123456, and the inventory in the Polish warehouse is 30 units. I am now requesting to change the EAN code of the offer to 987654321 through a report error, But the barcode on the 30 inventory items in the warehouse is still the old EAN code: 123456, So can these 30 inventories still be sold and shipped normally?

MartaNowaczyk commented 1 month ago

This should not affect product sales and shipments.

yao657355700 commented 1 month ago

The EAN code of the offer was changed to: 987654321 But the existing inventory in the warehouse was labeled with the old EAN code (123456).

After the offer was purchased, how did you find the product with the EAN code (123456) in the warehouse?

yao657355700 commented 1 month ago

For example, my offer OfferID: 15619724144 Its old EAN code is: 768434035332, and there are 8 stocks in the warehouse. The EAN code on these 8 stocks is: 768434035332.

Now the EAN code of this offer has been updated to: 6977631510892.

What should I do with these 8 stocks? After the customer purchases, can the warehouse still find this product for delivery? 333

MartaNowaczyk commented 1 month ago

I think it will not be a problem for the warehouse to handle it. These are not API issues, so if you want more details write via the contact form.

yao657355700 commented 1 month ago

I think it will not be a problem for the warehouse to handle it. These are not API issues, so if you want more details write via the contact form.

I contacted customer service through the form. But each of them gave a different answer.

So I want to ask you about your technology, what is the logic of the system?

yao657355700 commented 1 month ago

The manager in charge of One Fulfillment told me that I had to wait until all the inventory was sold out before I could update the EAN code. However, sometimes when I edited a product, the system would prompt "Link to products in the catalog." When I clicked "Link," the EAN code of my offer would become someone else's. However, my product was labeled with my own EAN code. So I was confused. If the EAN code of my offer changed, what should I do with the previous inventory?

MartaNowaczyk commented 1 month ago

As I wrote here we have support only for topics related to the public API itself, so in this topic please contact us through the contact form.