alokc83 / tweetero

Automatically exported from code.google.com/p/tweetero
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more video problems #81

Closed GoogleCodeExporter closed 9 years ago

GoogleCodeExporter commented 9 years ago
Ok, tweet a video, it uploads to yFrog normally. The tweet is successfully on 
Twitter. Sometimes 
the video is fine. Other times, such as last night and this morning (total of 3 
tweets):

1. On Home controller view (message list), the video has no preview image. Now, 
after several 
hours, it has no preview image. See attached image "messagelist.png". Suggest 
that if their is no 
preview from yFrog, that we show something or say something to let users know 
the video is not 
ready instead of a blank.
2. On message detail view (see attached image "messagedetail.png") the video 
preview is still not 
ready after several hours?
3. On twitter.com, you can click on the video link and you get a yFrog message 
that the video is 
not ready yet. See attached image "ontwitter.png"
4. If videos do not work or do not work reliably, should we remove the video 
function 
completely? This will really confuse users and they will think that the app 
does not work well. It 
should not take several hours for a video preview to appear and for the video 
to be ready to be 
viewed. Twitter is quick and immediate. Video that is not ready for hours is 
not what we need. 
Are you seeing the same issues?

Original issue reported on code.google.com by de...@derekunderwood.com on 8 Mar 2010 at 3:53

Attachments:

GoogleCodeExporter commented 9 years ago
There is an open issue currently with mobile videos not converting. It's been 
up and
down last few days. Developers are working on a solution. This will cause the 
missing
thumbnail and unplayable videos.

Original comment by npettas@gmail.com on 8 Mar 2010 at 10:40

GoogleCodeExporter commented 9 years ago
Why is Tweetie for iPhone able to post video smoothly to yFrog but 
Tweetero/yFrog can not? What do 
we need to change? It was working some of the time but now not at all. This 
needs to be a reliable 
feature.

Original comment by de...@derekunderwood.com on 8 Mar 2010 at 11:25

GoogleCodeExporter commented 9 years ago
I noticed the same. Video is slow uploading on yfrog app, but quick on the 
Imageshack
app. I'm guessing this may be from the chunked api.

Looks like videos are on a backlog. They should catch up within 14 hours. 

Original comment by npettas@gmail.com on 9 Mar 2010 at 12:17

GoogleCodeExporter commented 9 years ago
I received an email from ImageShack support that they are having a problem with 
video uploads and that they are 
working to resolve it. So, I guess that is the main problem.

But, I think we need to have a mechanism in place to notify users that their 
video is not yet processed instead of 
a blank in the message list and a preview icon that does not really provide any 
info. On the web (twitter.com), it 
is not a problem because the twitter website links to yFrog which says "video 
being processed...". But with the 
yFrog/Tweetero app, there should be some notification to the user about what is 
going on. Otherwise, it looks 
like a blank spot in the Home list, and a non-working video preview in the 
tweet view.

Original comment by de...@derekunderwood.com on 9 Mar 2010 at 2:29

GoogleCodeExporter commented 9 years ago
The issues is under investigation.

Original comment by andriy.v...@gmail.com on 9 Mar 2010 at 5:55

GoogleCodeExporter commented 9 years ago
To implement a temporary video preview thumbnail we need to introduce new 
functionality. This functionality assumes sending additional 
requests before loading thumbnail to figure out actual video state (complete, 
error, queued). As a result we got an additional time delays to 
process requests and risks to broke existing loading mechanism.

More over it looks like the problem with blank preview thumbnails is solved on 
ImageShake server side and the issue has 
lost severity. Thus I propose to defer the issue to later release cycles.

Original comment by andriy.v...@gmail.com on 10 Mar 2010 at 4:57

GoogleCodeExporter commented 9 years ago
I agree. I feel this issue can be resolved on the Imageshack server side by 
placing a
temporary image in the place of the video slide until the preview is ready. I've
already made the request. 

Video servers are back up with new software and some more changes coming soon to
increase reliability. Hopefully video shouldn't be an issue going forward.

Original comment by npettas@gmail.com on 10 Mar 2010 at 5:11

GoogleCodeExporter commented 9 years ago

Original comment by andriy.v...@gmail.com on 16 Mar 2010 at 8:34

GoogleCodeExporter commented 9 years ago
ImageShack ticket #804
Fixed.

Original comment by s.shkrabak@gmail.com on 20 May 2010 at 6:40